ACE Cash Express Palomar St, Chula Vista

ACE Cash Express Reviews

• P

  Patrick S
  1

  I went in here to cash a check today since the bank are closed and they had me fill out a form asking for references and my social security number. Since having my identity stolen in 2012 I am very careful with that number so I told the lady I was not going to write my social security number on the paper she quite rudely told me that they would not cash my check. Save yourself the trouble and go across the street to Eagle Liquor. Like just about anywhere else they will not ask for inappropriate information and their fees are less.

  Response from the owner

  This is not the experience we strive for, Patrick. Thank you for bringing it to our attention. The Regional Vice President over this store location would like to speak with you and provide support. Could you please contact [email protected] with more information?

• T

  Tino M-Ze
  5

  Lovely service. Application process was a breeze and my loan was approved on the spot. The nice lady working was more than helpful and professional. Thanks do everything

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 325 Palomar St! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• N

  Nichelle Johnson
  5

  Pam is literally a life saver! I came here for a loan after 2 other places turned me down and she came to save the day. Service was amazing!

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 325 Palomar St, it’s our pleasure to serve you!

• i

  ivan frias
  5

  Great service, Chrissie was a great representative, informed me about the loan and it's policies. Was able to obtain a payday loan without a problem

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, ivan! This is the feedback that we love to hear. Please come back to visit our associates at 325 Palomar St soon!

• N

  Neil Koch
  5

  Pam was fantastic! Very fast and efficient. Will do business here again.

  Response from the owner

  Neil, thank you so much for taking the time to share this feedback with us. We're happy to hear that you had a great experience at our store in Chula Vista. Please visit us again soon!

• C

  Cynthia Garcia
  5

  The ladies were very helpful and professional. They both communicate well to help me with my card and transaction. The place has a welcoming environment.

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 325 Palomar St! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• a

  alex alzeer
  5

  The customer service is great Michelle does a good job at explaining the entire process of getting a payday loan she helped me out when I called over the phone and in person will be back if I ever need the help

  Response from the owner

  Hi alex, thanks for stopping by! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! We look forward to your next visit - and don’t forget, we offer money orders and bill pay services, too.

• M

  Mar Quintana
  5

  The ladies were very helpful. Very good customer service. She was very fast and with a positive attitude

  Response from the owner

  Hi Mar, thanks for stopping by! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! We look forward to your next visit - and don’t forget, we offer money orders and bill pay services, too.

• S

  Sergio Baldez
  5

  I went to the store to get a loan and Joanna was very helpful and patient with me , she helps me a lot she knows what she’s doing!!

  Response from the owner

  What great feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal consumer, Sergio.

• J

  John Burns
  5

  Came in to the office to make a correction on my application . The serives was quick and pamela was extremely helpful.

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 325 Palomar St! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.