ACE Cash Express W Kennedy Blvd, Tampa

ACE Cash Express Reviews

• P

  Pip Da dumb way
  4

  I was taken care of by a young woman named Lisa she was very nice and helpful. Always has a smile on her face when I come in to cash my checks

  Response from the owner

  Hi Pip, thanks for stopping by! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! We look forward to your next visit - and don’t forget, we offer money orders and bill pay services, too.

• D

  Da'naesha forman
  5

  Jalissa was very fast and efficient with cashing my check, She took care of me very quickly while maintaining professional, Amazing employee !!

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Da'naesha! Thank you for being our consumer and for telling us about your positive experience at our store in Tampa. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• D

  Derrick Sheffield
  5

  Thank you so much jalissia you were a huge help I really felt at home. I will definitely be back.

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 2720 W Kennedy Blvd! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• B

  Bonitria Mcmillan
  5

  They were the ONLY company that was able to cash my echeck from my job.

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Bonitria! Thank you for being our consumer and for telling us about your positive experience at our store in Tampa. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• A

  Aris Elo
  1

  Horrible customer service from a heavy set crew member I believe was her name was kimberly M. possibly. she did not want to give me her nor her mgrs information. she was extremely ghetto with blonde hair and long nails. she was not at the counter when I originally walked in and did not even want to help me once I asked for additional information on the issue I had and completely turned away and walked in the back office. I had to call another store to get her mgr information because she refused to provide it to me. she was the only person in the store so I figured she did not care and felt she could do what she wanted .

  Response from the owner

  This is not the experience we strive for, Aris. Thank you for bringing it to our attention. The Regional Vice President over this store location would like to speak with you and provide support. Could you please contact [email protected] with more information?

• S

  Steve Cbd
  5

  Jalissia was very polite and professional I recommend going to see her any day of the week

  Response from the owner

  Steve, thank you so much for taking the time to share this feedback with us. We're happy to hear that you had a great experience at our store in Tampa. Please visit us again soon!

• B

  Bri Peterson
  5

  Jalissia here is so amazing! I've been having the WORST experiences trying to pay my rent for McKinley- they've been making me jump through a million hoops and when the cash app they gave me didn't work, I literally started breaking down and crying on her. I felt so bad, but she told me that's unfortunately normal for McKinley. She was so professional and walked me through getting a money order and told me what she did when she was having similar problems. This morning has been so frustrating, but she made me feel so much better by the time I left! Two thumbs up for Jalissia and give this lady a raise!

  Response from the owner

  We’re glad that we could help you ACE the day, Briana! Thank you for being our consumer and for telling us about your positive experience at our store in Tampa.

• S

  Star Burst
  5

  Listen to meeeeeeeeee.....when I tell you Denise is superb...very respectful, helpful and will always go out her way to help you....every time I visit this particular store, she NEVER lets me down...Not sure who's over her but you have the right employee running the store for sure....Ms. Denise thanks for all you do, not just only for me but I've seen customers that has actually been in front of me thanking her for being so helpful....AGAIN, THANK YOU THANK YOU THANK YOU....YOU ARE VERY MUCH APPRECIATED:-)

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Star! This is the feedback that we love to hear. Please come back to visit our associates at 2720 W Kennedy Blvd for check cashing or money transfers soon!

• T

  Tammy Green
  5

  The service and professionalism was outstanding. Denise was very personable and exemplified the highest level of customer service that I've experienced in a very long time.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Tammy. Come back and visit our ACE store at 2720 W Kennedy Blvd soon!

• M

  Matthew Videos
  5

  Great customer service and always quick and easy to get in and get out

  Response from the owner

  Matthew, thank you so much for taking the time to share this feedback with us. We're happy to hear that you had a great experience at our store in Tampa. Please visit us again soon!