770 Hard Cash Lawton St, Atlanta

770 Hard Cash Reviews

• S

  Scott Smith
  1

  RUN, RUN, RUN! I have never been treated so disrespectfully and unprofessionally in my entire life. I submitted a contract for a "quick close" within 10 days on the 5th of January. I provided them everything they asked for on day one within an hour. A week went by and I was told that I was approved and the appraisal had been ordered and we would be closing on time. The closing date was the 22nd (the Tuesday after MLK). Elaine Nestor, at first was very receptive to my calls, but as time went by and the closing date got closer began to avoid my calls. So I called the home office where I was told, among other things, that I was not their only client and that they would get to things when they could. Not only are they NOT the lender, but they are waiting on the lender to give them feedback (which was apparently once every three days). Finally, on the date the deal was supposed to close and after asking several times, I spoke with Derek who said he was looking into things and would call me back by the end of the day. I received a call around 5:30 p.m.; however, it wasn't Derek. It was their lender tell me that I was approved (no the appraisal hadn't even been ordered at this point), but they would only extend me credit if they worked directly with me as they no longer wanted to work with 770-HARD CASH. This affirmed my point, and confirmed that these people have no idea what they are doing. To be clear, I used them because I met Elaine through another source in Atlanta. I should have done more diligence like this. I have learned that there are a number of other hard money lenders in Atlanta who want your business and will treat you like a person without attitude and with great customer service. Because of the way I was treated yesterday, I made other calls and am scheduled to close next Wednesday. The new company's appraiser is going out today (the day after I first contacted them). If I were you (and I'll take my own advice), I'd save yourself the headache and hassle and go with a company who knows what they are doing so you don't waste time, money, or energy on issues with a lender who should be working for you. ******************* UPDATE As an update, I just closed that loan with REAL hard money lender in Atlanta yesterday- who closed the loan in 6 business days and were also a point and 2 percent cheaper. 770 Hard Cash had the contract from January 5- January 22 and couldn't even get me an approval for myself-let alone the deal- in that time. What a joke!

  Response from the owner

  In response to the “RUN…” review, here are the REAL facts: First of all, 770 HARD CASH is one of the highest volume hard money brokers in the United States for many reasons. The two most significant factors that account for our many years of success is that: 1) we arrange hard money loans for ALL of our clients on the best terms available in the marketplace, and 2) we treat ALL of our clients with the utmost respect and provide them with the highest level of service in the hard money business. We would not enjoy the high level of success that we do enjoy unless this is true, which it is. The REAL facts of this particular situation is that we did, in fact, arrange for the loan he said he wanted within three days of having a complete file (meaning the documents required by our investor to get the loan approved). After we had arranged (in only 3 days) for the loan he said he wanted (90% financing), he decided he wanted to go with our 100% lending program, with different documents required because it was a different investor with a different lending program. I personally spoke with the head loan officer (Zack Smith) of the 100% investor this morning to get the REAL facts verified; Zack confirmed EVERYTHING that I am stating. The person who wrote the “RUN” review has misrepresented EVERYTHING in his review out of his anger for the loan closing later than he planned on even though HE is responsible for the delay based on the simple fact that HE is the individual who “changed horses” (lending programs) AFTER we already gotten him approved in three days for the lending program he told us he wanted. We also found out from another one of our investors that this “RUN” person is an individual who is ALWAYS angry at virtually everyone for reasons that no one can figure out or understand. We have been hard money brokers for 26 years with one of the largest client lists in the country and have ONLY ONE INDIVIDUAL (this “RUN” person) who was not totally happy with the financing we arranged for them and the level of service they were provided with (with only ONE exception: someone (most likely a competitor!) who said we didn’t answer our phone line; to prove how ridiculous that claim is, please give us a call!

• K

  K G
  5

  They were pleasant to work with and most importantly I received my loan and completed my 1st deal. I definitely recommend and I will be back.

• K

  Krissy
  1

  Don't think it's a real place no one answers the phone..

  Response from the owner

  Hi! Ms. Henderspm We are real, just was in the process of relocating so our phones were not working at the time. Please if you have any questions or concerns about purchasing or refinancing contact us and we will be glad to assist you. Thanks and please tell all your friends about us.