1st Source Bank Mccarty Ln, Lafayette

1st Source Bank Reviews

• N

  Niccole Scott
  1

  Received a check in the mail from our insurance from an accident my husband and I were involved in. Tried for 2 days to get this check cashed at a check cashing site and they weren't able to help so we decided to go here and open an account and deposit our check. The " MANAGER " was RUDE off the bat. Telling me the check is fraud when I had all the information needed for said check and even the number for her to call so she could VERIFY it was real. She even tried saying the number I had was fake and didn't want to try to call at all. Said she didn't want to open account or deposit check and that I should just go to another bank! All she had to do was hold check for a few days to see that it was a real check. Went to First Merchants bank and THEY made us an account AND deposited check after VERIFYING it was indeed a REAL check. So, in other words this manager didn't want to just do her JOB and wanted to judge that we were trying to cash a fake check. What a great manager! Will be calling someone to make a verbal complaint as well!

• W

  Wes Raley
  5

  We recently switched here from a larger chain, and we were so impressed by the genuine hospitality. I cannot recall ever leaving a review for a bank, and I rarely leave reviews for anything online. But the kindness of the tellers and the staff as well as the clean, welcoming environment are things that stand out to me every time I go in. They also have free Copper Moon Coffee, cookies, and a self-service copy center. Awesome!! We plan on banking here for a long time!

  Response from the owner

  Hi Wes! Thank you for the review! We are excited to hear that you decided to choose 1st Source as your banking home and thank you for being a partner. We will forward your message to our Lafayette Cascada Banking Center. *JC

• Q

  Quentin Myers
  5

  The tellers know my name from the first day I went in there! They have provided amazing positive "I can help you" attitude assistance absolutely every time they have helped me! So I decided to put my car loan with them and it was the exact same experience! Very personable and encouraging people work here!

• P

  PSEPRO GUS
  5

  They are so nice and accommodating. You are treated like family here. Deb is wonderful and Adam does a great job. The tellers go above and beyond to help you out This is the go to bank in Lafayette