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Mortgage lender

1st Security Bank Home Lending Office Colby Ave, Everett

4.9
(12)
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Phone:

+1 425-263-8838

Website:

https://www.fsbwa.com/

Address:

2825 Colby Ave #205, Everett, WA 98201, United States

1st Security Bank Home Lending Office Reviews

4.9
12 Reviews
  • K

    Kirk Kleinholz
    4

    I had a great experience working with Amylou. There were minor issues with their on-line document signing system and with some of the forms initially filled in on our behalf by 1st Security Bank staff. But overall the process was easy, and Amylou was a pleasure to work with. She was very responsive to my phone calls and E-mails and also patient and thorough responding to my many questions. I would gladly use Amylou and 1st Security Bank for another real estate loan in the future.

    Response from the owner

    Thanks for letting us know, Kirk!

  • T

    Tom Brush
    5

    I have worked with AmyLou many times over the years, on a couple of new mortgages, a couple of refis, and she helped answer questions and things while I sold a house, too. She has always been fantastic, every single time. She made working with her at 1SB very easy, always quick with communications, explanations, and everything else you could want from a mortgage officer. She's really easy to work with and fun to talk to, which is the opposite of what you might expect from many in finance. She'll be honest about her spelling not being a strength, so don't let that deter you. I highly recommend her.

    Response from the owner

    Thanks for being such a great customer, Tom, we so appreciate this 5-star review!

  • J

    Jenna Hoover
    5

    The team at 1st Security Bank is incredibly professional, responsive and knowledgeable. They made my first experience with buying a home so easy and even enjoyable. Would recommend to anyone looking to buy or refinance!

    Response from the owner

    Thanks for your kind words, Jenna!

  • G

    Gabriel Berg
    5

    Dexter and his team are true professionals. They absolutely exceeded our expectations and are by far the best in the business. I highly recommend them to anyone needing a home loan.

  • D

    Darryl Grimaldi
    5

    Robert Brooks was our loan officer when we refinanced our house. He did a great job, was very thorough, and worked hard to get us the best rate. I highly recommend Robert Brooks.

  • T

    Tracy Jay
    5

    Very good experience. Dexter is good at what he does and he will do what it takes to make it happen for you.

    Response from the owner

    Hi Tracy - We appreciate your review for Dexter. It is great to hear that you had a good experience and he was able to do what it takes to make it happen for you!

  • K

    Kelly Meurrens
    5

    My loan officer was very detail oriented and went out of his way to ensure I was making the best decision for my personal needs. He and his team were extremely responsive to my calls and emails and were always a pleasure to deal with.

    Response from the owner

    Thank you for your 5-star review, Kelly!

  • W

    Wendy Murchie
    5

    I have used Dexter Wellington for 3 home purchases and refinances over the last 18 years. This last refinance, as with the others, was smooth, easy and quick! Excellent service and advice. Thank you!!

    Response from the owner

    Hi Wendy - thanks for sticking by us and trusting us with your mortgage needs, we're so glad to hear you're getting excellent service you can count on!

  • B

    Bob Rawson
    5

    Wow, where could I start Amylou Baird was awesome to work with. We in the confusion of the move and the loan and all the things going on got our numbers wrong. It was totally our mix up and Amylou was able to work a miracle and within the end of the day made the numbers right for us. Even giving us a better interest rate! Amylou must be a joy to work with because she made us feel like we were family. We will always remember what a great job she did for us. Bob Rawson

    Response from the owner

    Hi Bob - thanks for taking the time to leave a great review! And we agree, Amylou is a true joy to work with!

  • B

    Billy Wheeler
    5

    Robert and his team at First Security have done such a great that I have just completed my second house purchase with them. They are knowledgeable, dependable and very fast to answer any questions. 5 stars for sure!

    Response from the owner

    Billy, thank you, and thanks for being such a great customer!

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