1st Franklin Financial Talmadge Dr, Moultrie

1st Franklin Financial Reviews

• C

  Cheyenne Dahlgren
  1

  I was a customer for the better part of twenty years. I went in today to borrow money and since I just recently returned to school, they wouldn't loan me any money. I brought my family's check stubs because that is my income. They pay for living with me and I have titles to several vehicles....anyway went right down the street and got a loan with nothing but my good name and several years of making payments on time. Almost twenty years of being a good customer and several paid out loans but Never again.

  Response from the owner

  We are disappointed to hear about your experience with our Moultrie office and would like to discuss it with you offline due to privacy concerns. Please call our Quality Assurance Department at 1-800-700-7943 at your convenience.

• B

  Bea Gomez
  1

  If you have a title.....do not go here! I went in to borrow $800, I offered the title to my 2011 Camaro and was told that they could only do $500 with the title. That sounds like a thief to me. I went down the street and was offered 10 times what I was asking for half the interest rate. Randy is the worst manager at a loan company that I have ever seen. I thought they were in the business of loaning money but, I have been there twice and denied and then turned around and went somewhere else and was approved with no hassle.....and this is after years of loyal and continuous business with 1st Franklin. I started business with them over 20 years ago and to be treated like nobody speaks volumes.....thanks! but I will be doing business elsewhere from now on!

  Response from the owner

  Bea Gomez, we are disappointed to hear about your experience and would like to discuss it with you offline due to privacy concerns. Please call our Quality Assurance Department at 1-800-700-7943 at your convenience.

• P

  Pam Brock
  5

  I walked in to get a loan to purchase a car and Elizabeth Rodriguez made me feel extremely comfortable. I was in and out within a hour and she worked with me to get my payments where I needed them to be. I was very please with the entire process and highly recommend them to anyone needing financial assistance.

  Response from the owner

  Hello, Ms. Brock! We wanted to take a moment to thank you for telling us more about your experience with us. We are delighted to have had the opportunity to serve you.

• K

  Karen Ennis
  3

  I would like to edit my review of 1st financial. After receiving an apology from staff members and mangement, that appeared both prompt and sincere. It is a pleasure to know that this business really care about the feed back from their customers. They certainly made me feel like more than just a number. Thank you Staff and Management.

  Response from the owner

  Thank you for taking the time to share your valuable review. The experience you described is not characteristic of the level of service we expect our office personnel to deliver. Your feedback was shared with our team. We’d like to apologize on behalf of our Moultrie office staff. If you would like to further discuss your experience, please contact our Quality Assurance Department at 1-800-700-7943.

• K

  Karen Herod
  5

  Can't thank Jennifer enough for helping with my loan and insurance claim from totalling my vehicle. Without her help I wouldn't have been able to replace my vehicle the same week.

  Response from the owner

  We are so glad we were able to help you. Helping our customers is what we love best. Thank you for your review!

• M

  Marc Montgomery
  5

  Everytime I've needed them they have been there for me. Fast service. Manager always finds a way to help you wherever she can.

  Response from the owner

  We are so glad that we could be there for you!

• K

  Kelsey Kendall
  5

  Jenifer was the nicest most helpful person we have ever done business with! Thanks again Jenifer.

  Response from the owner

  Thank you for your kind words!

• K

  Keysha Laster
  5

  They have the best manager. Good service😊👍

  Response from the owner

  Thank you for your review, Ms. Laster!