Wildfire Credit Union Joseph Dr, Midland

Wildfire Credit Union Reviews

• G

  Gh0st The Ethical Hacker (Gh0st)
  1

  Black customers risk being racially profiled on everyday visits to branches. Under federal laws, there is little recourse as long as the banks ultimately complete their transactions. But little is mandated by law. The Civil Rights Act of 1964 lists specific businesses that may not treat black customers differently: movie theaters, hotels, restaurants, and performance and sports venues. Federal courts have held that because the law identifies the kinds of businesses to which it applies, those not on the list, such as banks, cannot be held to it. That loophole makes it hard for victims of racial profiling to win in court. There is an additional limitation. In 1866, Congress created new laws to establish rights for black Americans, including one giving them the right to enter into agreements to buy goods or services and have those contracts enforced. Courts have since ruled that the law requires only that service be granted eventually. As people of color our only recourse is to boycott. That’s why after my transaction is ultimately completed I will cease doing business with wildfire. Notice that Wildfire’s response is scripted and if what they expressed is true why did they state a bogus reason for their action on my receipt. If I’ve been a member for over 6 years why say because my account is NEW you need to place a hold on my deposit. Not to mention that the branch manager reached out to me and the first words out of her mouth referenced protecting the bank from potential fraud. It does not take a rocket scientist to figure out why she would make this statement to me, that’s what started the whole George Floyd incident. As a veteran and minority I’m appalled they have the nerve to lie to cover up their discriminatory behavior. Don’t become their next victim and boycott them. I will also cease doing business with other business who use their services.

  Response from the owner

  Wildfire strives everyday to the meet the financial needs of all our members. There are times that we must, for the protection of our members and the credit union, follow procedures to ensure the we can complete the transaction. These procedures are transaction driven and apply to all members.

• R

  Rachel Parks
  5

  We switched from a standard bank to Wildfire. Sheri Arndt helped us get set up and even saved us $7k with a consolidation loan. She was very quick to respond to any questions and had us all set in just a matter of days!

  Response from the owner

  Rachel, thank you for the 5 star review! We are so happy that you are a member at Wildfire and that you received great service!

• J

  Joshua Burger
  5

  Wildfire CU is a great place for money management. They have great tools to help you save and invest, as well as a wonderful loan department, friendly staff, and clean & updated facilities. Highly recommend!

• D

  Derrick Moorehead-English
  5

  I have been a Wildfire customer now since early 2018. I love this credit union. Not only do we have unlimited use of any credit union's ATM, they also offer customers a line of credit in case you overdraw your account - with no overdraft fees, we just pay interest on the credit we use. Great customer service, great credit union. And this particular branch is wonderful to work with. I love the staff, they are so good to us customers.

  Response from the owner

  Thank you for the positive review, we are happy we can serve you with great member service!

• P

  Patrick Greenwood
  5

  Not always the fastest but very nice love my wildfire and I do believe you will too They are my favorite bank the people that work here are so nice and pleasant to work with.

• C

  CHRISTINA SCHUMACHER
  1

  Wildfire Credit Union is not for me, nor my small business I own. I started using Wildfire in 2017 when I opened up my business and have had nothing but a bad experience with them. They think it is their right to give someone your account number, when it is not. They do not take ownership of their wrong doing, but continue to try and put the blame on anyone but themselves. They gave someone access to an account they had no access too and now it's going on 7 months and I am still waiting to get that money back. Which is money out of my small business. They have been rude, and have so many charges for things that should never have a charge, and won't take care of things for you because they want to keep making extra money out of you. I do not recommend them to anyone.

• R

  Roger Thornton
  5

  It is so good to have a Wildfire Credit Union here in Midland MI. Their building always looks great. Their staff is always friendly , nice and helpful. They also consistently support local charities and enjoy giving back to the community.

  Response from the owner

  Thank you for the praise! We are glad that we can serve the Midland area!

• V

  Virginia Stackhouse
  5

  Awesome customer service! Went in to ask about a savings account around closing time which I felt bad about but it's the only time I could really go. I was greeted and felt welcomed as soon as I walked in the door. Jen helped me get all set up with a savings account. I had told her I did my other banking somewhere else and that I just wanted to use this place strictly for savings. She was more than understanding and helpful.

  Response from the owner

  Thank you for the 5 star rating! We are happy to see we are meeting your expectations.

• C

  Chrystian Contreras
  5

  Great Bank! wonderful staff! I have several accounts and Auto Loans through Wildfire and they make my life overall easy and really help me when i need it! Shoutout to Kristen, Michelle and Grace! All of the personelle are amazing but those three wonderful ladies always go ABOVE AND BEYOND!!

  Response from the owner

  Thank you for the 5 star rating! We are happy to see we are meeting your expectations and that our front line gals go above and beyond!

• D

  Dedorah Snow
  5

  I love wildfire credit union. They are honest, willing to go that extra to help and keep you informed.