Western State Bank W Chandler Blvd, Chandler

Western State Bank Reviews

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  Chris Jaques
  5

  I'm really impressed with Western Bank. I've been working with Jerry at the McKellips branch. He has really helped me out with with all my banking needs during a family crisis. Thank you Jerry!

  Response from the owner

  Thank you so much for leaving this great review, Chris! We're glad to hear Jerry and our Mesa branch team have been helpful. We appreciate you choosing Western and appreciate you as a customer.

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  Timothy Wunderlich
  5

  I used Western State Bank and loan officer Dave Ouradnik to get a home loan. Dave was extremely helpful in walking me through the process and responsive even in off-hours. While looking for lenders, I met with several and shopped rates. Western State Bank not only offered the lowest rate and closing costs, but was also the most hospitable and responsive of any lender that I spoke to making my decision extremely easy when it came to obtaining the loan. I'd recommend this bank to anyone for any account or loan needs, as I'll definitely continue doing business with them.

  Response from the owner

  Thank you for leaving this great review, Timothy! We're really glad to hear about your experience working with Dave and our bank for your home loan. We love hearing when we've met our goal of making the process as easy as possible for our customers. And we agree that Dave is one of the best. We appreciate you choosing Western!

• A

  Alfonso Larriva
  5

  Shane and Deanna did a great job processing my PPP loans. Fast, easy, no mistakes. Service is a lot better when you're with a smaller bank.

  Response from the owner

  Thanks so much for sharing your review, and for choosing Western State Bank! We appreciate it and are really glad to hear you had a great experience.

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  elliot fletcher
  5

  This bank goes above and beyond for their customers. Shane is incredibly professional and efficient. Definitely the best customer service I have received from a bank!

  Response from the owner

  Thank you for leaving this review, Elliot! We appreciate it. Our team strives to provide exceptional customer service, so we're always happy to hear when we've met that goal.

• B

  Baylee Wilkinson
  5

  Long story short I had an issue with my acct for direct deposit and Pete was super amazing! He knew exactly how to fix the problem and completely saved a roof over mine and my families head! He was so patient on the phone and extremely curtious. He deserves this regconition for what he did to help me out!

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  James Bogash, DC
  5

  I have been banking here for quite a few years. There is NO WAY I would consider a large bank after the service I get here. It's gotten to the point where they recognize my car in the drive thru (usually no wait) and are on the monitor to say hello as soon as I drive up. I drop my deposit in and go. Maybe 1 minute total, including entering and leaving the parking lot. The time saved is worth everything. in addition, there have been times when a banking snafu occurs while I'm out of town and can't fix it personally. The bank (most often Amber) has gone out of their way to help fix the problem without me needing to be there personally.

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  Terence Chang
  5

  The most friendly community bank to work with. You can even call ahead to get some newer bill for your international travel. They are also the easiest bank to work with for non-profit organization. The entry is a little inconvenient when you drive from West on Chandler Blvd, from North and South on Alma School.

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  Tommy Ross
  5

  They offer drinks and have ice cream and coffee very nice stafflove the place

  Response from the owner

  Thank you Tommy! We invite you to stop in anytime to visit!

• C

  Chuck Johnson
  5

  This is a real bank with real relationships staffed with people that care!

  Response from the owner

  Thank you for leaving this review, Chuck! We love hearing feedback like this from our customers and community. Our team members strive to be helpful and excel at customer service every day, so we're so happy to hear when people have had great experiences with our bank.

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  jhdodson
  5

  They know how to take care of their customers