Western Finance Truly Plz, Cleveland

Western Finance Reviews

• J

  James Poling
  2

  I Purchase A window unit and it went out they replaced it but they didn't rewrite the contract they only marked the old unit out and put the new info on the old contract now my second window unit has gone out they will not give me another unit because they didn't rewrite a new contract so my warranty is no good I will not do business with them because of this if you are going to email me give me a good email address I call Friday and she said she would call me back Monday and no one called

  Response from the owner

  We are sorry to hear you had a negative experience in our branch. Please feel free to contact our customer relations department at [email protected] Customer service is our top priority. We look forward to helping you resolve this issue.

• O

  Outdoors With Dwayne
  5

  Janet was respectful and speedy with the process. I will continue to use them for any future financial needs.

  Response from the owner

  Thanks for the great review. We appreciate your business and strive to offer the best customer service in personal loans to all our customers in Cleveland, Texas!

• S

  Sadie Torres
  5

  Great customer service..Ladies in the office very polite and friendly.

  Response from the owner

  Thanks for the great review. We appreciate your business and strive to offer the best customer service in personal loans to all our customers in Cleveland, Texas!

• R

  Rey Rdz
  5

  Good persons the manager Barbara work with me through the beginning of tje process and Janet work the last of the process both are professional and friendly Barbara even answered my questions in a friendly manner Would highly recommend this business

  Response from the owner

  We appreciate your business and your recommendation! Thanks for being a loyal customer.

• C

  Chevelle Bailey
  5

  Staff was very nice and helpful !

  Response from the owner

  Thanks for the great review. We appreciate your business and strive to offer the best customer service in personal loans to all our customers in Cleveland, Texas!

• N

  Norma Rojas
  5

  Awesome personnel Barbara and Janet helped me out with my loan the amount that I was asking for got approved Very friendly would definitely recommend this business

  Response from the owner

  We appreciate your business and your recommendation! Thanks for being a loyal customer.

• h

  holly sumthin
  5

  They are fast and very helpful

  Response from the owner

  Thanks for the great review. We appreciate your business and strive to offer the best customer service in personal loans to all our customers in Cleveland, Texas!

• T

  Tramine Johnson
  5

  Mrs Barber explain everything to me about the loan in broke it down very well thanks y’all

  Response from the owner

  We're glad you had a great experience! We are proud to be the #1 traditional installment loan company in Cleveland, Texas.

• A

  Amy Freitag
  5

  Not hard to get a loan fast, easy, staff is super friendly. Barbara did my loan process.

  Response from the owner

  Thanks for the great review. We appreciate your business and strive to offer the best customer service to all our customers!

• P

  Patricia Cruz
  5

  Mrs Barbara was very attentive and professional 👍

  Response from the owner

  We're glad you had a great experience!