Western Finance Will Clayton Pkwy, Humble

Western Finance Reviews

• M

  Melanie Vargas
  1

  RUN! THIS COMPANY IS A BOOKY SERVICE! I have never gotten money from these people but my daughter's identity was stolen while she was in the hospital and someone took out a "loan" in her name from Western Finance. My daughter has done all the necessary things concerning her fraud and reporting and closing all accounts. However, my name was listed as a reference for the fraudulent loan. So in an attempt to get their money back, Sonny from Western finance has called me daily telling me to pay back the loan. She has yelled, threatened me and said extremely rude things about my daughter. My daughter is an adult who doesn't even live in my household. Somehow this lady thinks it's ok to harass me even though I have nothing to do with any of it. She has even told me that my family needs to learn how to pay our debt. I have blocked them but they call from all kinds of numbers. They are crazy people. Go to an actual bank if you need to. I'm scared this woman may come to my house or work over this...CRAZY!

  Response from the owner

  We are sorry to hear you had a negative experience in our branch. Please feel free to contact our customer relations department at [email protected] Customer service is our top priority. We look forward to helping you resolve this issue.

• r

  raquel perez
  5

  If you need help with finances or just short on cash, this is the place to go. Highly recommend.

  Response from the owner

  We appreciate your business and your recommendation! Thanks for being a loyal customer.

• E

  Eric Leach
  5

  If you are in need of a loan then I highly recommend you give this place a try. Excellent way to build credit and more. Borrowed a loan and financed merchandise them. My monthly payments are affordable. Amazing service. They are definitely there to help you in your time of need.

• j

  jocedric Lee
  5

  Very fast awesome customer service will be doing a lot of business with

  Response from the owner

  We think you are pretty awesome too! Our customers are our greatest asset!

• S

  Shay Taylor
  5

  I had a great experience. I was having trouble getting there, but they went above and beyond to help me. Nick was great in making sure I was taken care of. Erica explained everything to me. She did rush me at all. Very pleasant experience. Elizabeth was sweet and didn't waste time helping me.

• V

  Valori Reddy
  5

  I needed insulin and needles for my diabetes and a little gas money until my next payday. The Humble location is the closest office to me. I did the online application on a Sunday & Nick called me 1st thing Monday morning. Nick was very professional and a very sweet person. The process was extremely stress free and quick. I was approved for a loan. Today after work I went to their location and Erica greeted me with a smile and made me feel very welcome. The finishing process with her was just as quick as the approval process. Erica was very informative about my loan & other services that they offer and she smiled the whole time. She was a pleasure to meet & work with. If you are ever in some need of money loans or getting your taxes done, I highly recommend you visiting this location!!! Thank you Nick & Erica, ya'll were amazing and a huge blessing.

• B

  Bahu B
  1

  Came here the sign says open no one answered the phone and no one’s inside 👎🏽

  Response from the owner

  We are sorry to hear you had a negative experience in our branch. Please feel free to contact our customer relations department at [email protected] Customer service is our top priority. We look forward to helping you resolve this issue.

• C

  Carolyn Ellis
  5

  I would like to thank western finance for helping me when I needed help. Thumbs up a really great company with kind hearted people willing and ready to help.

  Response from the owner

  Customer service is our top priority! We are so glad to hear you had a great experience and we look forward to serving you in the future.

• E

  Eddie Bass
  5

  After a call of confirmation, I went into the office and they did a wonderful job getting me taken care of.

  Response from the owner

  Customer service is our top priority! We are so glad to hear you had a great experience and we look forward to serving you in the future.

• W

  Wilica Huff
  5

  On my visit today Norma was very helpful and knowledgeable. Customer service was superb, will definitely recommend to family and friends.