West Suburban Bank Army Trail Rd, Bloomingdale

West Suburban Bank Reviews

• L

  Linda Bothen
  5

  Parking lot large, no shade. Two drive through windows are available. Never very busy when I am there, I love that! Plenty of branches also. Clerks at this branch have always been genial, patient and efficient. Security boxes available at this branch. Near a stoplight but can be tricky getting in and out. Three entrance/exits are possible.

• S

  Sean Barrett
  4

  A wonderful bank! We've been dealing with them for years and they have some of the friendliest people you will ever have the pleasure of meeting! Every single time I've ever been in there for anything I've been greeted like I'm the most important customer they have. They are just a very good and nice business to deal with. The only downside is that over the past couple of years they have downsized their staffing to become more technological and centralized, so unfortunately it has taken a little bit of the human interaction out of the equation on about half of my visits. But still a great place to do business with. I highly recommend them!

  Response from the owner

  Sean- Thank you for taking the time to review our branch. We are happy to hear you are receiving the level of customer service we strive to provide all our customers. Customer service is the cornerstone of our business and paramount to our achievements. As banking continues to evolve, so does WSB. The Interactive Teller (ITM) machines in our drive-ups provide a personalized one-on-one customer experience with a member of the WSB ITM staff who are located in either Lombard or Darien. This is a growing and emerging area of our bank that has given us the opportunity to hire more staff. We want to thank you for the recommendation. We know our customers are the very reason why we have been able to succeed and thrive in the communities we serve. Sincerely, Kirsten Erickson Vice-President/Regional Manager North

• H

  Hasan Effendi
  5

  Kenny, kp and Mohammad as well as all employees are amazing customer service reps. Very respectful, patient, delightful.

  Response from the owner

  Hi Hasan: That you for taking the time to write your review and for the 5-star rating! We are happy to hear you are receiving the customer service we strive to provide all our customers. Your review will be passed on to management. Thank you for your business.

• F

  Fonda Moyers
  5

  I’ve been a customer for over 20 years. They are reliable and they don’t “Fee” you to death.