Wells Fargo Bank W Buckingham Rd, Garland

Wells Fargo Bank Reviews

• D

  Doedoebird T
  1

  i do vending machines for a living. I have a business checking account with Wells Fargo. The bank tells me they can only take $100 in quarters that were already rolled. I went to a different Well Fargo. I will never go back there. They should be glad that the tellers and manager at 6535 skillman saved my business. I will never go back to this bank.

  Response from the owner

  I'm very sorry we couldn't assist with your coin request at this branch. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• L

  Lori Lovelady
  1

  Worst experience ever. Waited 45 minutes in the drive through to be told I had to come inside. Inside there were at least 15 people standing in line. Save yourself a headache and your precious of time and use ANY OTHER BANK.

  Response from the owner

  I understand your time is valuable, and I apologize sincerely for the inconvenience. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll make sure your concerns are addressed. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• M

  Mireya Tellez
  1

  Been sitting in the drive thru for more then 15 mins, and still haven’t even been greeted. It seems like they are always under staff because they always take forever! Nothing compared to the location off Garland Avenue and George Bush!!

  Response from the owner

  Thanks so much for your feedback, Mireya. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• F

  Farah Barsha
  1

  My goodness, this is probably the worst WF brunch I ever visited. Its Tuesday 10 AM and not really lots of people and I am literally waiting for more than an 1.5 to talk to a banker. There is just one banker lady who is literally on her desk for 5 mins and then gone. What a joke. I would probably take my 15 year long business with WF to somewhere else just because of this kind of horrible customer service.

  Response from the owner

  I'm sorry to see that we haven't met your expectations at this location, Farah. If you'd like to discuss any specific concerns with a dedicated specialist, please share some more details in an email to [email protected]. Be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Nick, Wells Fargo HL Social

• A

  Ambot Lng Saimo
  1

  Do not bother to visit this location, the tellers took forever to process a simple deposit transaction. It feels like they do not need your business here and they doesn’t give a value on peoples time.

  Response from the owner

  Thanks so much for your feedback. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• A

  AdoboTravels
  1

  If you like waiting 30 minutes for 1 teller go here. There’s 4 people (“that work”) just standing

  Response from the owner

  Thanks for bringing this to our attention. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• G

  Gorge Sh
  1

  It’s the worst bank location I ever seen it and really have bad costumer service

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• J

  Jeremy Silvia
  1

  This bank is super slow, it doesn’t make sense that they can have an employee at the front of the bank to count customers to make sure there isn’t too many people inside the bank but can’t add a teller?? I’m writing this review as I have been standing in line for over 15 minutes. Really bad use of labor/man hours. Manager needs to be trained on how to properly use the resources available to them.

  Response from the owner

  This is valuable feedback, Jeremy. I'm very sorry about the slow customer service at this branch. Please email me at [email protected] with your Google username and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -AJ, Wells Fargo HL Social

• C

  Ceci Arrequin
  1

  Horrible, take forever, never again , love my allen branch and n.dallas branch

  Response from the owner

  I'm so sorry that you felt you had a one star experience at this location, Ceci. If you'd like to speak with a specialist about your visit, please share some more details in an email to [email protected]. Be sure to mention you posted a review on a Wells Fargo location as well. I assure you I’ll do my best to address your concerns. Thank you. -Nick, Wells Fargo HL Social

• N

  NAZAR AZIZ
  1

  It is really disappointing when you meet personnel don't have answer to your simple request. Why an employee spent much time speaking Spanish with some customer while don't want to spend one minute with other customer. Be professional

  Response from the owner

  I understand your time is valuable, and I apologize sincerely for the inconvenience. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll make sure your concerns are addressed. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social