Bank of America (with Drive-thru ATM) S Plano Rd, Richardson

Bank of America (with Drive-thru ATM) Reviews

• S

  S Snyder
  1

  The branch is significantly under staffed. One teller working the inside line and one teller working the drive thru. The branch manager must be disengaged or completely disconnected to the definition of service excellence. There are more representatives working account opening than account management. This is a MANAGEMENT problem. The associates are doing their best.

• A

  Ana Ochoa
  1

  Prepare to wait at this location. Always a 30 minute wait time just to do something simple. The sad part that they are not even full to say it because of customer. Should have well train agents and more then just one teller on a Friday. I been to other location but this one is bad in general.

• r

  refaat belal
  1

  slow workers very long line i have to wait one hour at least every time i go to this bank out of control

• S

  Silvia Ramirez
  5

  Mariam Haidar is the best of the best. She takes care of her customers. Drove from Duncanville to Richardson just to speak to her for my small business consultant needs. Recommend.

• H

  HIGHLAND DALLAS
  1

  The worst branch. Waited over 1hr to deposit check to someone. Bank of America customer service is going down and down. I'm thinking to close my account and move on.

• a

  angelica molina
  1

  Worst bank. They always only have one clerk. The mgr. claims it’s the time but I come at all times and it’s always the same issue. I’ve seen multiple people get upset due to the long waits (30-45min).

• A

  Ameya Kawimandan
  1

  I agree with all the Bad experiences here. I requested Bank Verification Letter on Saturday for VISA worked with Claudia who asked me to come back on Tuesday, Went back on Tuesday and waited over 20 mins while she was trying to locate that letter, Guess what she had never requested my letter and srill kept me waiting for 20 mins. Called us back on the same day requested same information that was already provided. I am going to close my BOFA account soon

• O

  Omar Alrahhal
  1

  Uufff is the bad one no one help good here n for anything u need that take long time 2-3 hours They should put some other people n more to help everyone

• H

  Had Mehdi
  1

  Worst place I had to wait more than 30 minutes

• R

  Rex Finch
  1

  18 customers I line at the counter and only one teller serving them all. Thewait was unbearable. Some of us have lives outside of the BOA and would like to be able to dip some banking and get back to our lives.