Wells Fargo Bank S Eagle Rd, Newtown

Wells Fargo Bank Reviews

• R

  Robert Hutt
  1

  Went to 2 Wells Fargo Drive Thru today (7/13/2022). Both were closed with red lights. Went into Wells Fargo to make a deposit. They had 1 teller only. Manager said I would have to wait 15/20 minutes to make a deposit. I left. 1 teller in a branch? No drive thru service. Bye!

  Response from the owner

  Thanks for bringing this to our attention, Robert, and I'm very sorry to learn about the wait at this location. To ensure I can forward your feedback to the appropriate team, please share your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username as well (no account numbers). I look forward to addressing your concerns. -Nick, Wells Fargo HL Social

• R

  Russ Mareno
  1

  The worst place ever! Waited in the one drive-thru Lane that was open 7 minutes, pulled out went inside waited behind One customer with one teller left at their 5 minutes.. the worst Branch ever

  Response from the owner

  Thank you for your detailed review, Russ. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• K

  Kathy Cabo
  5

  I have multiple accounts with multiple employers at Wells Fargo, I have dealt with this branch for 2+ years and I am in this branch a few times a week. The associates are are super friendly and are always willing to help. If they need help they ask, unlike some reviewers, I see that as a plus, not a negative. I have nothing but positive things to say about he level of service I have received.

  Response from the owner

  We appreciate your feedback, Kathy. Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• J

  John McIntyre
  1

  Terrible bank branch for many reasons. First, some of the tellers are incompetent and unable to complete the most basic transactions without asking for help from their managers. It is impossible to understand why management doesn't just fire these people. Second, the people who used to work here who were good apparently all left. Third, the new people they recently hired are the WORST. They screw up everything: wire transfers, notarized documents, everything. Just the pits.

• K

  Kenneth Lewis
  1

  stole six thousand dollars from an associate's account. Opened an auto loan and savings account in my name never authorized. Thieves. Beware.

• V

  Vinnie Stevens
  1

  I have a business account with wells Fargo for 10 years . The tellers are not helpful . Make you feel very uncomfortable. Impossible to withdraw any money . They need new people. Dont go to this branch

  Response from the owner

  I'm sorry to hear about your experience at this location, Vinnie. To ensure I can forward your feedback to the appropriate team, please mention your review on a Wells Fargo location and Google username in an email to [email protected] (no account numbers). Thank you for your feedback. -Nick, Wells Fargo HL Social

• K

  Kimberly Myers
  1

  People are always extremely slow the you see people sitting at the desk on their phones never go back to help the tellers they’ll just let customers stand in line for long periods of time

  Response from the owner

  I understand your time is valuable, Kimberly, and I apologize sincerely for the inconvenience. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll make sure your concerns are addressed. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• H

  Hidden Springs Farm
  1

  Aubrey is the rudest agent I have ever dealt with if there was a branch closer to me I would've kept the checks and left wish I would have seen all the horrible reviews person stating nothing but trash works here was spot on

  Response from the owner

  I'm disappointed to learn about your interaction with one of our team members. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• M

  Matt M
  5

  They are so friendly and very efficient!

  Response from the owner

  I'm truly glad to read your review, Matt, and I appreciate you taking the time to share your experience at this location. Have a great day! -Nick, Wells Fargo HL Social

• Y

  YumYumOutlast
  5

  Yes, and thank you! Barbara Priem was amazing!!

  Response from the owner

  Thank you for the positive feedback, Dylan. Have a nice day! -Shannon, Wells Fargo HL Social