Wells Fargo Bank Broadway, Lemon Grove

Wells Fargo Bank Reviews

• s

  semyen leypynov
  1

  Always 30 min line, there's no time when they don't have a line. 2 tellers , 10 people outside on the street in the heat. Don't even have a shade outside. Difrent day, same story :)

  Response from the owner

  Thanks for taking the time to share. I want to make sure any outstanding concerns you have are addressed. Without using account numbers, please email [email protected] with some additional details about your experience and include your Google username. I look forward to hearing from you. -Casey, Wells Fargo HL Social

• T

  Tj Kord
  1

  I had the worst experience here. I had a 10 am appointment and when I got there the guy I had an appointment with was sitting with another family. I proceeded to sit there for 40 minutes before I finally had enough and walked out. I got no phone call or anything beforehand telling me that someone had called out and that the wait would be longer. The guy also told me he would see me shortly and that was before I waited for 30 more minutes. Horrible management and horrible experience Wells Fargo needs to do better this was embarrassing.

  Response from the owner

  I can understand your frustration, and I'm sorry you weren't assisted in a timely manner at this location. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• J

  Joe Hadeed
  1

  Do not make a bank account with Wells Fargo . They have changed their bank policy and the new policy is targeting poor people . So if you don’t have $500 in the bank there would be a service fee of $10 . Get ready to get sued Wells Fargo !

  Response from the owner

  Hi, Joe. I’d like to learn more about your concerns. Please share some additional details along with your full name, phone number, and address in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). Thanks. -Nick, Wells Fargo HL Social

• m

  maryo yousif
  1

  If you care about your time then don’t go there . I am shocked by one of their bankers intelligence. Apparently I didn’t find any. After waiting for 30 minutes for this banker to Delete my bank statement information because the other person in my back account wasn’t with me . Remember I have joint account with that family member and the same checking ! Spending half an hour to delete 6 months of checking statement isn’t smart at all after printing infinite amounts of papers! Not to forget that I have the access to these information !

  Response from the owner

  Hi there. I'm sorry your request for statements turned into such a frustrating experience. To ensure I can thoroughly review what happened, please email [email protected] with more details about your visit, and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Janet, Wells Fargo HL Social

• C

  Castlekingbuilders
  1

  So much for a bank catering to their business customers. No line for merchants at this branch...I guess I'll be looking for a different bank.

  Response from the owner

  Thanks for bringing this to our attention, Jason. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• D

  Dwight Bond
  1

  The conversation with Wells Fargo receptionist was deterrence in nature. She avoided at every instance in assisting me with my banking.

  Response from the owner

  I apologize for the experience, Dwight. Please email me at [email protected] with your Google username, full name, phone number, and address (no account numbers). Be sure to mention your review on a Wells Fargo location as well. I'll escalate your concerns as soon as I receive this information. –Casey, Wells Fargo HL Social

• T

  Teresa Elmore
  2

  I asked the service manager to deposit my remaining funds into a specific account, and give me cash back. she deposited into the wrong account which was my joint account. I asked her several times before leaving was my account clear, and was the check on hold, her answer was yes. It was not clear!

• S

  Samantha Atherton
  5

  Very pleasing! Every worker there deserves a high-five! SO NICE! Offered lollipops and is asked how my day is going! Wonderful work guys!

• P

  Pamela Aldrich
  5

  They are very good and patient and so are we, their customers wre are all trying to get through this with each others help thank u🙏😊

• C

  Cindy Gonzalez
  5

  Never a wait! The best branch. Great people!

  Response from the owner

  We appreciate your feedback, Cindy. Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social