Wells Fargo Bank Maple St, Alexandria

Wells Fargo Bank Reviews

• p

  patty meyers
  1

  We use to love this bank until it became impersonal and farmed everything out. We had to wait to get our loan papers from other banks. We prefer local banks and switched to Neighborhood National Bank where you are treated with courtesy and respect. You are not just another number there. I called to check on someone depositing directly into our account from their Wells Fargo account and they said it couldn't be posted until atleast tomorrow. Not right in my opinion. And they switched me two times and said her line was Not secured and one said she didn't know to what state I was being transferred. We are in Alexandria, Mn. Last one I talked to was from Boise Idaho.. it just shows how important we are to them. NNB is personal and friendly and they get 5 stars all the time. Just letting you know why we don't send all our customers to you. Thankyou Pat

  Response from the owner

  I'm sorry you feel this way about your experience with us, Patty. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I apologize for the experience and look forward to discussing this further. -Cory, Wells Fargo HL Social

• F

  Fishing For Social Skills
  1

  By far the worst customer service I have ever had when dealing with a bank. Met with a banker who tried to lecture me out of the decisions I wanted to make with my money. Was rude, judgmental, and even asked how old I was and tried to tell me that because she was older that she was right and I was wrong. Extremely dissatisfied and will quickly be looking for a different bank to join.

• T

  Tim Hagstrom
  5

  Its the pleasant, professional and friendly small town style staff. They really make you feel comfortable, safe and secure during financial transactions.

  Response from the owner

  Thank you so much for sharing these details with us, Tim! I’m happy to see you enjoy visiting this location. Have a great rest of your day! -Jessica, Wells Fargo HL Social

• M

  Meg T
  1

  My family had many problems when we banked with Wells Fargo. So we transferred all personal and a number of business accounts to Neighborhood National down the road.

• A

  Austin George
  5

  Only place I've ever banked. It's always been great. The ones down in the cities, Duluth, and here are all to the same quality standard.

• H

  Heather Hernandez
  1

  By far, the worst bank I've ever dealt with!