Wells Fargo Bank Sw Beaverton Hillsdale Hwy, Portland

Wells Fargo Bank Reviews

• G

  George Slack
  5

  While driving from Portland to Arizona, I lost my wallet while putting on tire chains near Ashland Oregon. About 300 miles later I stopped to get gas and realized I had no money and no wallet. I had a business card from this branch manager and I called her. She walked me through the process of using a Wells Fargo ATM without an ATM card. I was able to enough funds to make it back to Portland. The manager helped me get a temp ATM card and stopped my other cards. Every time I walk in I'm greeted by name. I think Wells Fargo is a good bank, but this particular branch, and the best bunch of bank tellers at this location is what keeps me from being tempted by other offers. Customer service beyond any other bank I've ever done business with. If you want a banking experience that reminds you of the good old days where YOU MATTER, this is it.

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, George. It’s wonderful to see that you’ve had such a positive experience with us. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• A

  Anthony Swank
  4

  Yesterday at 3:58pm I tried to deposit a large check using the drive thru and was told the car in front of me was the last car. There were no other cars behind me either. Then, the person put a cone in front of my car. There was no reason to be that rude to a customer! Very disappointed! I'm editing my review from one star to four as of 06/12/2020. Understanding of the pandemic and someone responding times have changed and was very frustrated that day. The person moving the cones could have been more compassionate about the situation but its understandable she was doing her job correctly. I've had nothing but good experiences with this branch and can't review poorly based on one circumstance.

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Shaun, Wells Fargo HL Social

• J

  Joseph Krisky
  2

  Nice people. The policies of the bank are terrible. I am a long time customer. Today is the day of the 9th or 10th ugly episode with the bank so I am letting you all know that customer service here is not good.

  Response from the owner

  I’m disappointed to learn about your visit, and I hope you'll allow me to address what happened. Please tell me more about your experience in an email to [email protected], and be sure to mention your review and Google username (no account numbers). I apologize for the experience and look forward to discussing it further. -Jessica, Wells Fargo HL Social

• J

  Jeff Drilling
  5

  The high Google reviews for this branch were verified when I went in to close an account. Very friendly and helpful. Between 4 of the folks there they have over 80 years experience and it definitely shows. Well done!

  Response from the owner

  I’m happy to hear you feel this way, Jeff. Thanks so much for the feedback. -Janet, Wells Fargo HL Social

• M

  Mason Batchler
  5

  Really like this Wells Fargo. There is one closer to my house but there is a really attractive banker her so I come here. But the whole atmosphere is pleasant and I almost never wait in line. This is my favorite Wells Fargo by far in Portland.

• B

  BTUconversions
  5

  Had to do a legal-name-change and a tricky address change. The banker couldn't have been more helpful - he went out of his way to make sure we had the necessary changes and documents confirming it. Great Location to bank.

• G

  Gabriel Ober
  2

  One of the worst banks I feel discriminated every time I go in. This last time they wouldn't cash my check saying they couldn't verify it because I had no account there although I brought my 2 pieces of I.D horrible customer service, they always have to try and find a reason not to cash my check.

• B

  Bob Smith
  5

  I like wells fargo banks, I don't like that the WF I used most is now gone from GH Marketplace.

• P

  Patti Clarke
  5

  It’s awesome to bank where they know you by name.

• A

  Ann Bernton
  5

  The staff is great and not always changing. It is a busy location but everyone works hard to answer your needs.