Wells Fargo Bank Sw Barnes Rd, Portland

Wells Fargo Bank Reviews

• S

  Shifty Schitt
  1

  Horribly incompetent and inept staff takes forever to move the car banking line forward. Waited over 25 mins in a hot car before I decided to give up on depositing cash at this branch. If any bank wants my business, they're going to have to demonstrate the ability to demonstrate adequate customer service. Forgoing an indoor physical line with several tellers for a single drive-up only banking line is unacceptable in terms of customer service. Will now consider changing my bank account to a different bank.

  Response from the owner

  I'm sorry you weren't assisted in a timely manner at this location. As an essential business, we strive to remain open where we can to serve you, while continuing to prioritize the safety of our customers and employees. Please be aware that we are actively taking precautions that may result in longer than usual wait times. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• J

  Jessica Claros
  5

  Went in yesterday for a simple transaction and was met with the nicest people and best customer service. A nice woman greeted me at the door and opened it for me and then offered me coffee or water. I've been a Wells Fargo customer for over 20 years and I've noticed that in the past 5 years, all branches I've visited have really upped their customer service - they are all just so friendly and personable and look like they enjoy working at Wells Fargo!

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Jessica. It’s wonderful to see that you’ve had such a positive experience. -Shannon, Wells Fargo HL Social

• b

  bungbungbah dragonslay113
  1

  Never have i ever been handed back my paycheck from a manager at a wells fargo and tell me that i find a different branch to work with. I immediately went to a different teller in the same bank and was able to recieve my funds same day. The manager at the cedar mills location was rude and seemed to have no real interest in helping out his customers. People already dont trust the banks, and then this guy makes it worse. Thank you to the teller who did help me without turning me away.

• S

  Stefan Ursulean
  1

  Stay away from wells fargo and especially from this branch. They don’t have any idea what they are doing. I sent a wire tranfer asking to be sent in USD dollars, the banker did a mistake converting them in euros, and I lost few thousand dollars. They don’t want to cover their own mistake. Worst experience!!!!! Stay away from this bank and close your accounts!

  Response from the owner

  I'm sorry we didn't provide the customer experience you expect from us, Stefan. To ensure I can forward your wire concerns to the appropriate team, please email more details about what happened to [email protected] (no account numbers). Be sure to mention your review and Google username so I can keep an eye out for your message. I look forward to discussing this further. -Janet, Wells Fargo HL Social

• D

  David Dixon
  3

  Come in here! The people are friendly. Plus they have the drive through, so you don't even have to deal with them. The only weird experience we had was when we left our checkbook at the bank and when we received the call to inform us, they didn't mention the check book at all in the message. They just said "this is so and so from Wells Fargo calling to talk to you. Please give us a call back." It sounded like a sales pitch so the next day when we noticed our check book was missing we panicked for a bit until we traced our steps back to the bank. Called them up about it, and the guy gave us some lip about the ordeal. Other than that, we like this place. It is on the way home for us.

• C

  Chas Fleenor
  5

  Visited 4 banks yesterday trying to cash savings bonds. This is the only one that made anything happen. One other Wells Fargo branch wanted nothing to do with me. I recommend this branch.

• K

  Kyle Pederson
  4

  Say what you will about Wells Fargo...I've Had my issues. But I'm soley rating this branch. Super friendly tellers and the manager Ben is very helpful. Really helped me yesterday when I was in a pinch.

• D

  D M
  1

  Can’t even do a cashiers check. Give me a break. Pathetic. Open an account at onpoint. You’ll thank me.

  Response from the owner

  I'm sorry you were upset after visiting this branch. Could you email me at [email protected] with some details about what happened? Please mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• W

  Wonsoon Choi
  1

  Employees who don't listen to customers . I think it's more important to counter the coins during the interview. I didn't go out to spend time with you today!!

  Response from the owner

  I'm very sorry to learn about your experience, and I want to make sure any concern you have is addressed. Please email me at [email protected] with your full name, Google username, and the Wells Fargo branch location you posted a review on (no account numbers). -Jessica, Wells Fargo HL Social

• D

  Doyle Durham
  4

  Their service has declined since COVID started but they still do their job.

  Response from the owner

  Thanks for your feedback, Doyle. Could you tell me more about what happened in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Janet, Wells Fargo HL Social