Wells Fargo Bank Northlake Blvd, Palm Beach Gardens

Wells Fargo Bank Reviews

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  JJ Luch
  5

  Have had multiple positive experiences here with several employees. The management team and its crew are doing a great job, thank you! Never an issue with notary or other inquiries! Please add a drive up ATM for safety and convenience, you have the room!

  Response from the owner

  It’s wonderful to see that you had such positive experiences with our team members. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social

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  Jeanneth Tellez
  5

  I was afraid to apply for a loan at my bank because I thought that private lenders or credit unions may be a better choice. However, I met with Juliette at the Northlake Blvd branch and she took me from drowning to floating. I was approved for a loan which I thought was a long shot but it worked. Juliette was kind, compassionate, thorough and knowledgeable. I will definitely come to her when I am ready to purchase my first home. I highly recommend Juliette and this branch.

• P

  Phillip Ho
  1

  It's horrible service. I went the second time Wells Fargo in Northlake to get notarization for my translation which I translated by myself. The personal bank does not know how to do that when she looked at the paper. Then the Branch Manager told her just to notary what the translation said only, regardless the language of the original documentation but this lady does not accept to do & she brought the translation to her colleague & asked again then she came back saying that she can't notary for the translation and told me to bring my translation to someone else. I came there the first time, the personal banker was happy & willing to notary.

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  MARIA CLAUDIA VENEGAS
  5

  Amazing customer service!!! The manager went above and beyond to help me solve two problems I had. Wish all banks were like this one !!

  Response from the owner

  Thank you for taking the time to leave a review, Maria. It’s wonderful to see that you’ve had such a positive experience at this location. Have a great rest of your day! -Jessica, Wells Fargo HL Social

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  Aldo
  1

  Terrible experience with the branch manager today at this location. The manager was extremely rude and acted like she couldn't be bothered with people. I am not surprised the rating at this location is so bad. This definitely proves giving someone a professional position does not make that person a professional.

  Response from the owner

  I'm disappointed to learn about your interaction with one of our branch associates, Aldo. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

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  amelia curry
  1

  Went through drive-thru. Cashed 2 checks and said 100's and 50's. Got home she gave me all 20s. Why ask if you don't listen? And I'm 50 cents short. Don't care about that too much but if she does this to every customer it adds up quickly.

  Response from the owner

  Hi, Amelia . I'm disappointed to learn about the customer service you received at our drive-up window. To ensure I can forward your concerns appropriately, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks for taking the time to share your experience. -Janet, Wells Fargo HL Social

• s

  stuartmotorsports
  1

  Have been making deposits before 9am for nearly 20 years. Now Wells Fargo decides not to open until 9am. Sorry that does not work for working people. I will be looking for another bank that opens before 9am! Plus I'm not happy about having to pay a "cash deposit fee" you are a bank and you want to charge a fee to deposit cash!!!!! Absurd!!!

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  Michael Hewett
  3

  Great customer service, just wish I could make a deposit before 9 a.m. at least at the atm. I see bankers inside rolling around laughing in chairs and I'm outside with a stack of cash. Please address this issue.

  Response from the owner

  I'm very sorry you had trouble with the deposit at this location, Michael. To ensure I can forward your concerns to the appropriate team, please tell me more about your visit in an email to [email protected]. I also ask that you mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

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  Joe Troyer
  2

  This place is always slammed. I used to have a banker I could rely on at the location. But he's been promoted and moved to another location. I needed to get something notarized last week and waited for roughly an hour. It shouldn't take an hour waiting in line for a simple notary.

• S

  Shanele Ranae
  1

  Waited half an hour in line to deposit one check, in which I ended up having to circle back for because they missed putting thousands of dollars into my account and did not even see the mistake. Not happy with their drive up service at all.