Wells Fargo Bank Foothill Blvd, Montrose

Wells Fargo Bank Reviews

• M

  Mark Maxwell
  4

  Five stars if they had a drive-thru. Very helpful and friendly staff but the ATMs are indoors. The problem with this is I have been locked out a couple of times in the early morning. I did call and they said they would double check to make sure the doors are open and the card scanner lock is operable. I have not had a problem since and hopefully it stays that way. The size of the property probably makes a drive-thru impossible but maybe if they had one of the ATMs outside. Once again the staff is great, they didn't design the bank! Another plus is seeing the local sheriffs parked close by a couple of times in the early morning. Nice to have a Wells Fargo closer to home.

  Response from the owner

  Thanks for taking the time to share your feedback with us, Mark. I'm happy to hear you enjoy visiting the associates at this location. Please feel free to email [email protected] with your Google username and details of any additional concerns you'd like to discuss in further detail (no account numbers). -Nick, Wells Fargo HL Social

• R

  Raymond Silva
  1

  They Didn't want to cash my payroll check that I've been cashing biweekly for over a year at all other Wells Fargo. The check has their name . With 3 different types of identification. . They had their own bs reason. Not Recommended

  Response from the owner

  I'm very sorry we couldn't assist with cashing your check at this location. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Jessica, Wells Fargo HL Social

• T

  Tomás Delaveau
  5

  Hands down the most attentive, kind and efficient attention I have ever received in a bank. Cheers to Maxx for opening an account for me

  Response from the owner

  Thanks for taking the time to share, Tomás! Have a great day. -Casey, Wells Fargo HL Social

• M

  Mike Whiteside
  5

  This Location always has a Welcome Greeter awaiting for Customers to feel a little at ease and changes your attitude to brighten your day. I always enjoy the Lady Banker Tellers that are friendly and knowledgeable about their work. I even received a follow up call concerning one of my banking affairs as to her following up on a transaction I had. This is the only Wells Fargo I go to die to the friendliness of their staff. Well deserved 5 Stars!!

• H

  Human Zero
  1

  I dislike wells Fargo with a passion. Not only do they have rediculous fees to have an account. They also charge an absurd amount in overdraft fees. Save yourself the headache of having this bank rob you of your money. Go open a credit union account and get better interest rates. I would give less stars if I could. This is the worst bank to use.

  Response from the owner

  I'm truly sorry you feel this way. I'd appreciate the chance to address your concerns and change your impression of us. Please tell me about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Janet, Wells Fargo HL Social

• D

  Durty V
  1

  Every time but once, I’ve gone in there and been given an attitude . I’ve dealt with Wells Fargo’s other locations and never had the kind of bad service that I’ve gotten here. If I ask a question ,the tellers Are always super short and just generally not pleasant.

  Response from the owner

  I apologize for any frustration, Mark. Please email [email protected] with some additional details about your visit and I'll do my best to assist. Be sure not to include any loan or account numbers in your email. Thanks. -Liz, Wells Fargo HL Social

• a

  ash panos
  1

  I called and specifically asked for mortgage loan The lady transferred to Robert very nice guy, after my speech he told me he does business loan. I got transfer to Lisa I was on hold 30-35min. I just hang up the phone she lost over 800K refinancing loan.

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Shaun, Wells Fargo HL Social

• S

  Stephanie Jones
  5

  Out of all the Wells Fargo banks I’ve been to this branch is the best, the manager and the tellers was very nice. Usually at the end of the day bankers have bad attitudes, not at this branch.... I even received an ice cream!

• J

  Jennifer Wiley
  5

  I love this branch. Even the bank manager is never to busy to assist you. Another location treated me poorly and I told him about it. He called them and insisted on them giving me an apology.

• s

  stringhacker5
  5

  Fantastic customer service! By far the Best Wells Fargo bank in all of California!! Thank you!