Wells Fargo Bank Sw 6th Ave, Portland

Wells Fargo Bank Reviews

• L

  Lucas Kerper
  5

  Good customer service! I went in to open up a Wells Trade account (independently operated 401k not based on any employer), I spoke with a banker and as it turns I applied for the Wells Trade account by myself on my phone while I was there, but the banker upgraded my old credit card to 2% cashback now and reconsolidated my personal loan to a much lower rate. It was a good use of time for me, I've been a Wells Fargo customer for years and never go into the bank these days because everything is done on mobile app and with direct deposit. I'm very happy with my personal loan and my new credit card! Big thanks to the banker there!

  Response from the owner

  Thank you for taking the time to leave a review about your experience at this branch. We appreciate you choosing Wells Fargo for your financial needs. Have a great rest of your day! -Shaun, Wells Fargo HL Social

• D

  Denny Lafrienier
  1

  Last review made mistake of rating high.( read this entirely)when I have check deposited in n.y”they “hold my check for 2 weeks because of some overdrafts that mostly was nt my fault,att taking money out of my acct twice when they should nt have & a few other acts.and they always hold checks so this effects all my acts.this time,last time,time before,and before. I could go on,and on,I would look for another bank, any bank but Wells Fargo. I was going to Florida Monday on a business trip, bankin with Wells Fargo has made this trip not possible, so now I’m out of work for at least 3 weeks,4 th check held,maybe havin checks held,creditors take money out of your acct cause you have that set up with them,thus making overdrafts, that the bank wants to hold your checks for, so whose fault is it really...

  Response from the owner

  Thanks for bringing this to our attention, Denny. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• M

  Mariah “Genuine Beauty” Thompson
  1

  Never have I had such poor service at a bank. I stood in line forever to find out that I cannot cash my unemployment checks because I don't have an account with them but they will not let me open an account either. Never will I ever tell my friends or family to bank with Wells fargo!

  Response from the owner

  Good morning, Mariah. This is not the customer experience we strive for, and I hope you’ll accept my apology. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks so much. -Shannon, Wells Fargo HL Social

• B

  Blaize Higgins
  1

  I came in a bit grubbed up after work because my wallet had just been stolen and I had to get money out to replace certain items, I didn't have time to clean up first. The teller and bank manager gave me an incredibly ridiculous and lengthy hassle even after I verified nearly everything related to my account and they had the nerve to comment on my appearance! (Not in a good way) This branch is the closest to my work but I'm closing my accounts with them today and switching to US Bank. I'll pay a few more dollars in fees for decent customer service, which Wells Fargo does not provide.

• H

  Heatherton Moreno
  1

  A representative called me from this location regarding a case and complaint, and mentioned nothing new that was discussed prior, nor did he help better my experience. I don't understand why he called me. His tone and manner were short with null acknowledgement of my responses to him. Unnecessary call to me, and an unnecessary reminder of my initial complaint. Promises and bad treatment to a customer who has been taken advantage of, and a loyal customer since 2007.

  Response from the owner

  Hi, Heatherton. This is not the customer experience we strive for, and I hope you'll accept my sincere apology. To ensure I can look into what happened, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to addressing your concerns. -Shannon, Wells Fargo HL Social

• D

  Dylan Smith
  5

  Such a great bank to go to. You will have bankers who will dedicate their time to help you out as best as they can. Donald Hoxha went above and beyond for me.

  Response from the owner

  Good morning, Dylan. I'm very pleased to hear our associates at this branch are so helpful. Thank you so much for this feedback and have a great rest of your day. -Shannon, Wells Fargo HL Social

• T

  The Roo Lyfe International Show
  5

  Left US Bank for Wells Fargo. Very happy. Home Mortgage, Car Loan and Checking and Savings. LUIS the Branch Manager is great with dealing with issues. Very professional tellers and Bankers. Credit Cards and car loans . Luus is the best branch manager in Wells Fargo history. Luis is a 5 star quility service.

• G

  Greta Yeadon
  1

  This bank gave my son his first car loan. He paid it all on time and paid it off early. They had his loan under the WRONG SOCIAL SECURITY NUMBER! How does that happen? He gets no credit for paying this loan. They can’t or won’t fix it. This is criminal. He should have kept the car and not paid a dime! It was never really his loan! Doesn’t a persons name and SS number go together????

  Response from the owner

  I appreciate you sharing these details with me, and I’d like to try to assist with your son’s auto concerns. Without sharing account information, please send an email to [email protected] containing your son’s full name, phone number, and address. Please also mention you were referred through Google. Thanks in advance. ~Shaun

• P

  Patrick Mullins
  5

  Whitney helped me at the counter and, I'm not from PDX, but she made such an effort to be friendly and nice. I walked away smiling and that's something I've become accustomed to in my dealings with Wells Fargo. She's upholding your brand with par excellence. Thank y'all!

• d

  dragontamer skrill
  1

  Stopped at the bank to get some quick cash at lunch time, went across parking lot to food cart to get some food and got a $48 ticket because i am not in the bank. Spoke with bank cashier and they told me parking do not belong to them and they can not help me. I think it is a bad service to a customer. By the way parking was emty and I was the only customer in bank.