WaFd Bank Sw 5th Ave, Portland

WaFd Bank Reviews

• J

  Jillian Banks
  1

  I truly don’t understand how this bank still functions. They are trash. They don’t answer their phones during business hours. Their branch is wildly inaccessible. Cannot wait to transfer to a different bank. EDIT: Out of curiosity, how did "elevating this to management go?" Its another week that my online banking randomly doesn't work and the branches/atm's are literally inaccessible. I've already opened a new account elsewhere but it's shocking how terrible this financial institution continues to be. For the sake of your customers, you should really just close your doors as you are unable to provide the resources and care to customers.

  Response from the owner

  We're sorry to hear you had a disappointing experience. We are escalating your feedback to the local management team for review.

• J

  Julie Davenport
  1

  Extremely rude and unprofessional. The lady that works here should be fired but I am sure that the equally as rude manager gave her a promotion. Would not recommend this branch ever

  Response from the owner

  Hello, We're sorry to hear you had a disappointing experience with the local branch. If you would like to provide some details we can escalate your feedback to local management for review.

• F

  Freyja O'Donogue
  5

  I would like to leave this simple review for anyone looking for this bank. I am not from the area, and I had no idea that WaFd existed apart from the most wild of my hallucinations. It was recently confirmed that the bank is, in fact, an actual thing and is on this planet. WaFd may not be of this earth, but she made her home here. It is a chaotic entity glitching in and out of our reality and I will die on that hill. The only reason it wouldn’t be five stars is because I still don’t fully believe it exists and it’s way out of the way for me to get to. But because it’s an actual thing, five stars.

  Response from the owner

  Hello Mr. Pence, Thank you so much for the 5-star review. We are glad Jessica was able to provided you with great customer service. Thank you for allowing us to serve your banking needs

• H

  Heather Sadler
  5

  All of their tellers and service is great.

  Response from the owner

  Hello Ms. Sadler, Thank you so much for the 5-star review and for taking the time to share your feedback. Thank you for allowing us to serve your banking needs.

• L

  Lightbulb Moments
  1

  Washington federal is not of this earth. It is a chaotic entity glitching in and out of our reality and I will die on that hill.

  Response from the owner

  We're sorry to hear you had a disappointing experience with the local branch. We are escalating your feedback to the local management team for review.

• C

  Carrie Murphy
  5

  Employees are friendly and I love that WAFD Bank is a portfolio lender! Keep it local!

  Response from the owner

  Hello Carrie, Thank you for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Michaella L

• B

  Brent Douglas
  1

  The manager there is very unhelpful and passive aggressive! The banks systems are antiquated and the employees seem uninterested.

  Response from the owner

  Hello Brent M, We're sorry to hear you had a disappointing experience with the local branch. We are escalating your feedback to the local management team for review.-Jazmin R.

• C

  Camren Massie
  5

  Quite a nice location with friendly staff. Still under construction.

  Response from the owner

  Hello Camren Massie, Thank you for your 5 Star review. We appreciate your business and are happy we were able to assist you with your banking needs. Thank you for being a part of WAFD Bank!