Wells Fargo Bank Forum Dr, Columbia

Wells Fargo Bank Reviews

• C

  Cindy Cahill
  5

  Went in with an appt after an unpleasant experience at another branch to update my name on the account. I was 8 minutes late, but already impatient due to the previous experience. I have to say I was not in a good mood while waiting although didn’t express it verbally. I don’t know the name of the guy who helped me, but I believe he was the manager since he was directing everything. Even though I wasn’t super receptive of his friendly gestures, he remained super friendly and patient with me through the whole meeting. He took care of everything efficiently and was nice to every patron who was also waiting to be helped. Clearly the place was super packed due to it being a Saturday. He was calm, professional, efficient, competent, and patient. We need more of this in every business establishment today. And I would like to say thank you Mr. branch manager for being so professional. Wells Fargo should def recognize him.

  Response from the owner

  I appreciate you taking the time to share your feedback, Cindy. Please send an email to [email protected] with your full name, phone number, address, and some additional details about your first visit (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• K

  Kenneth Brown
  5

  Yes, yes and yes again! I am so proud to be an upcoming new client for Wells Fargo! My representative is Dee Dee Collins... she e is the SUBJECT MATTER EXPERT in establishing new Business accounts! See her and tell her that Kenneth sent you! 5Starz for sure!⚜⚜⚜⚜⚜

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Kenneth. It’s wonderful to see that you had such a positive experience working with Deedee. I will make sure this feedback is shared with her and her manager. Thanks for choosing Wells Fargo. -Nick, Wells Fargo HL Social

• A

  Adrienne G.
  3

  This is review has nothing to do with the branch location. Just a suggestion for direct deposit…there is a lot of competition out here releasing members funds a day early into a persons account. Maybe Wells Fargo bank management should take that into consideration and offer more incentives for members. Having my paycheck a day early will sure help me and others too.

  Response from the owner

  We appreciate your feedback, Adrienne. If you have any questions or concerns, please contact us directly at [email protected] with your Google username, and be sure to mention you posted a review on a Wells Fargo location (no account numbers). Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• L

  Lysa Kotin
  1

  I am here in the lobby of this location. I had a 1pm appointment. No one greeted us once we walked in the door, and 5 different bankers walked within feet of us, and still nothing. I had to see one of the nice Tellers to let them know we had a 1pm appointment (the time at that point was 1:12pm). Once the Teller notified someone we were waiting, we still waited another little while before we were to be seen. The waiting & the lack of acknowledgement we were there was disturbing.

  Response from the owner

  Good afternoon, Lysa. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. I've received and replied to your email. Please review it at your convenience. -Janet, Wells Fargo HL Social

• J

  John Swearingen
  1

  It's garbage. No communication. Tried to file a cell phone insurance claim for 3 weeks and they keep sending the wrong info. I've called and asked to speak to the manager or a Banker multiple times. They're too busy and will call me back. 3 days I've called and heard nothing back. Angie that works there told me that if I'm not physically in the store then im not top priority. Thanks after 6 years of being a customer I will no longer bank with Wells Fargo. I'm switching as soon as I get this taken care of. I finally got in touch with the manager and he was rude and had an attitude and instead of trying to help me he kept cutting me off telling me he couldn't do anything without me in there. I understand that but don't be a dick about it. Very unprofessional and can't wait to get it finished so I can leave.

• D

  Danne Saring
  1

  Worse bank ever. Ridiculous policies like ID needed to make a cash deposit. Supposedly to cut down on fraud. Seriously, how absurd, like that's going to help the problem. Just use night deposit, no ID needed or risk putting my personal identifying information out there when making deposits for work.

  Response from the owner

  Thanks for your feedback, Danne. Could you tell me more about what happened in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Janet, Wells Fargo HL Social

• D

  Drew Zook
  5

  I go almost everyday to deposit for work and the staff is friendly, the wait is short, and they don't bug you to sign up for a new account too often. The perfect bank.

• K

  Kila M
  1

  Went to go cash a check for a little over 3k from their bank and were told by Angie they didn't have enough money. She said it very rudely and continued to say that it policy to not have but a certain amount of money. I want ever go to that branch and the way I was treated I wouldn't recommend going there. That's Insane!

• K

  Kolor Kreations
  5

  Great location. They remember me every time I come in, even if its been over 2 months. Love the staff. Super helpful!

• M

  Michael Johnson
  5

  I've met with bank employees here a dozen times and every time has been a great experience.