Wells Fargo Bank North Main St, Lancaster

Wells Fargo Bank Reviews

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  Email Account
  1

  This prodomintly forgein bank owned primarily by the Chinese and Berkshire Hathaway are a bunch of greedy crooks. In a time of history when a lot of hard-working Americans are trying to keep themselves above water and succeed... Wells Fargo has figured out a way to sneakily and shamefully steal from regular Americans. They are now charging $120/year to LET them use our money. I hope ALL smart Americans see Wells Fargo for the scum they really are and change to an American Bank!

  Response from the owner

  Hi there. I'm truly sorry to read you were made to feel this way. I want you to know we take this sort of situation very seriously, and I would like to take responsibility for making sure this is thoroughly reviewed and addressed by a dedicated specialist. To get started, mention your review and Google username in an email to [email protected] (no account numbers). I appreciate you sharing this with us and look forward to discussing this further. -Shaun, Wells Fargo HL Social

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  Mark Halburn
  1

  I wish I could give zero stars. Failed to provide a permanent debit card and when I went to the branch for a replacement, Annabelle, the manager, acted like a witch. Despite, politely, requesting to speak to her manager, (repeatedly saying PLEASE) Annabelle refused. Fire Annabelle and replace her with a manager that understands integrity and customer service!

  Response from the owner

  Hi, Mark. I'm truly sorry your request for a debit card turned into such a frustrating experience. To ensure I can thoroughly review what happened, please mention your review and Google username in an email to [email protected] (no account numbers). I apologize again for the inconvenience and look forward to discussing this further. -Shannon, Wells Fargo HL Social

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  Jon Huckaby
  1

  Very poor costumer service. Not very helpful and was quick too cut me off when speaking. Had to repeat myself numerous times which if they would have stopped and listened the first time that wouldn’t have happened. Not a customer first bank by any means. I highly advise anyone whose thinking about opening an account here to explore other options first. Will be closing my account.

  Response from the owner

  I'm truly sorry to read your review, Jon. I'd appreciate the chance to address your concerns and change your impression of us. Please tell me about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Nick, Wells Fargo HL Social

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  tanyia lescault
  3

  Only giving 3 stars bc the employees are always so nice. They need more staff though. Only have 1 teller for the front and wait is to long. Its ridiculous.

  Response from the owner

  Thank you for taking the time to detail your experience at this location. If you have any questions or concerns, feel free to contact us at [email protected]. Be sure to include your full name and Google username (no account numbers). -Jessica, Wells Fargo HL Social

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  Jerad Pawless
  5

  Go to this wells Fargo branch all the time. Absolutely no issues and a friendly staff. The other complaints on here about this branch most be some picky people that's miserable with their lifestyle. It's a bank not a luxurious 5 star hotel.

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  Brian Greene
  5

  I have very little experience with computers witch with direct deposit,credit cards,and direct drafts makes it difficult to keep up the bank manager here and the staff have helped me in all of those issues along with financial planning and I am overwhelmed with the kindness and assistance

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  Jay Yzaguirre
  1

  Took three minutes waiting on phone for an answer, then a voice stated, we have high call volume and hung up on me. 3:00PM, on a Tuesday. This bank has more problems than you hear on the news!

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  james hendrix
  1

  This place has more back door policies and traps to take your money than the Mafia ever had. Stay away and go to an honest bank

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  iva davis
  1

  The drive thru is the worst in banking history the design of it..are you kidding me??????

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  Robin Harris
  5

  Just moved to town and opened an account! Nothing but gracious and very helpful!!!

  Response from the owner

  It’s wonderful to see that you’ve had such a positive experience at this location. Thank you for choosing Wells Fargo. -Janet, Wells Fargo HL Social