Wells Fargo Bank Nw Gilman Blvd, Issaquah

Wells Fargo Bank Reviews

• J

  Joni Boulware
  2

  This bank branch has the slowest service I have ever experienced. Every transaction by the lone teller had to be approved by another person. It took three employees to figure out how to help the person in front of me. Then a fourth person went to people in line publicly and loudly asking what we were there for. Then instead of just stepping up to the window, dhe wanted to show me how to do the transaction online. Rude, predumptious and inefficient.

  Response from the owner

  Hi, Joni. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• b

  berukno
  2

  The needing an appointment to enter the lobby is getting extremely old! Come on WF! Other banks have figured out how to operate with Covid-19, why can't you? Only option is a very long drive thru line, I always seem to get stuck in the middle behind a business customer, when a new slot opens I'm too wedged in to move over to it. Thankfully I have other banks I can use.

  Response from the owner

  I’m sorry you continue to experience extended wait times at this location, and I want to be sure these concerns are addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• N

  Nicklaus Hester
  1

  Worst branch in the Seattle area. Always a 15+ min wait. Completely understaffed. Terrible service.

  Response from the owner

  I'm truly sorry you experienced a long wait at this location. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• M

  Marchelle Spring
  5

  I mainly use the Drive through ATM since I get off work late, yet when I need to go a Wells Fargo everyone is courteous with helpful in whatever I need. The line is usually not too long to wait and I am able to get my banking done fairly quickly.

• s

  smith jarrod
  1

  i opened a checking account so i could withdraw money in Cle Elum. The first time I went to draw money they were closed on a midweek closed. they told me to go to Northbound. to some other bank. I went Ellensburg they said they could not give me 2 thousand dollars because they did not have enough money in the bank.. so finally I said well just cats out my account them I had 7 thousand at the time so they finally cashed the checks I had

  Response from the owner

  Good morning. I can understand how frustrating this must have been. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• R

  Rosalee York
  1

  Absolutely worst service ever with exception of one teller. Consistently bad experiences. Poor communication slow service and rude people.

  Response from the owner

  I'm disappointed to learn about the long wait times and customer service issues you've experienced at this location. I hope you'll accept my apology and allow me forward this matter to the appropriate team for review. Please email me at [email protected], and be sure to mention your review, full name, phone number, and address (no account numbers). I look forward to discussing this further. -Jessica, Wells Fargo HL Social

• D

  Douglas Kimzey
  1

  This is funny stuff 😂 I brought my Chinese fiancé to Wells Fargo to open a checking account so she could receive a money wire into her account, (Issaquah WA branch) So only has drivers license, (Her passport was stolen) so the banker says 'she's out luck' no two Id's no account, she is depressed. We drive to Safeway grocery on Gilman Blvd she sees Umpquah Bank. She goes in while I'm waiting, 30 min later comes out with new account and folder with all documents and swift # for money transfer. Now the happiest person in the world!

• W

  Wei Han
  1

  Very rude people. I was trying to get help with Wells Fargo Advisor in this branch, all I was told is I’m not their customer and Wells Fargo was another company.

  Response from the owner

  I'm disappointed to learn about the customer service you received at this location, and I hope you'll accept my sincere apology. Please tell me more about your experience in an email to [email protected]. Be sure to include your full name, Google username, phone number, and address (no account numbers). I will make sure your feedback is reviewed by a specialist. Thank you. -Jessica, Wells Fargo HL Social

• B

  Bes F.
  5

  Love this branch! Love that they have drive thru. The lines can get long at times but majority of the time I go, I’m there less than 10 minutes. Friendly staff

  Response from the owner

  Thank you for taking the time to share this feedback. We appreciate you choosing Wells Fargo. -Shaun, Wells Fargo HL Social

• A

  A.T
  1

  The lady at the entry way on the desktop on the left side it's rude she looked at people how you are dressed up and than if she likes the person she will talk to you or them but if she don't like the way you dressed up than good luck trying to get something out of her ( help )