Wells Fargo Bank Daniels Rd, Winter Garden

Wells Fargo Bank Reviews

• E

  Elen Muller
  1

  I have never seen such rude service. My attendant was JT who started saying that my husband’s email was wrong in the system, but he had received the confirmation email for the service. Afterwards, he continued to speculate on how we were living in the country, a factor that does not relate to the services we were requesting. Very arrogant, controlling and made me super uncomfortable. We told him that I was uncomfortable and that I was no longer interested in opening the account, because we sense some discrimination. I hope that Wells Fargo will train its employees to treat customers with more competence and consideration.

  Response from the owner

  Hello, Elen. I’m truly sorry about the rude customer service you experienced at this branch. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well so I can forward your concerns appropriately. Thanks so much. -AJ, Wells Fargo HL Social

• D

  Disney for all
  5

  Veronica Salinas was so helpful. She answered our questions. She was professional and yet friendly. I would work with her again.

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience with Veronica. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• R

  Ryan Bliss
  5

  This branch has the most friendly and responsive staff of any WF branch I’ve ever visited (Including branches in NJ, VA, and FL). The bank manager Andrew is truly exceptional, and employees Veronica and Angel are absolutely wonderful to deal with. I’ve dealt with others inside the branch whose names I cannot remember, but they deserve equal praise and thanks for exceeding expectations at every turn. Highly recommended!!!

• P

  Peggy Franco
  5

  Absolutely love Wells Fargo. Outstanding customer service. Joe at the Groves location has ALWAYS gone above and beyond to help me. We have personal, business and savings accounts as well as our mortgage ansadeposit box.

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Peggy. It’s wonderful to see that you’ve had such a positive experience. -AJ, Wells Fargo HL Social

• A

  Andrew Hales
  1

  While WF itself is an OK bank and I have been with them for many years. The Manger Andrew at the Winter Garden Grove shopping center is unfortunately very pompous and got me fuming with his attitude today. He feels he can give legal advice and knows all the answers. Then Banks wonder why we are moving to online banks. So WF is OK just remember the clown in the branch can ruin it for the company.

  Response from the owner

  Hello, Andrew. I'm concerned about your experience at this branch and want to have it reviewed by the appropriate team. Please email me at [email protected] with your Google username and any other details you can recall (no account numbers). I also ask that you mention your review on a Wells Fargo location. Thank you for bringing this to my attention. -Nick, Wells Fargo HL Social

• J

  Jorge Berrios
  5

  My wife has a checking and savings account and she changed the password online and for some unknown reason, she could not do anything on her account! We went to this Wells Fargo Bank and had the pleasure to meet, Mrs. Rose Porcenat, Personal Banker I, who treated my wife with excellent Customer service and solved the problem quickly and without complications! We will recommend this bank without hesitation!

• D

  David V
  5

  I've been here a few times. Everyone is absolutely friendly and amazing. Always greeting by name. I've been with Wells Fargo for 5 years and couldn't be happier.

  Response from the owner

  I'm truly glad to read your review, David, and I appreciate you taking the time to share these kind words. Have a great day. -Janet, Wells Fargo HL Social

• B

  Brad Duncan
  5

  We've been Wells Fargo Customers for 20+ years. Always been extremely pleased with all the service I've received. This location is no exception. Thank you for making my banking services a pleasantry!

• R

  R B
  3

  Andrew the manager sucks . All the rest is great.

  Response from the owner

  I'm disappointed to learn about your interaction with one of our branch associates. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• A

  Aida Sky
  5

  Veronica Salinas was amazing!!! She was able to help me when I came in with multiple problems,she listened to my problems and then methodically fixed every single one. She did it all with the smile and was very knowledgeable.