Wells Fargo Bank S Avalon Blvd, Carson

Wells Fargo Bank Reviews

• E

  Evee
  1

  I seriously question how this location has stayed open. The worst wait time in this branch while people are trying to get in and out. Only 2 tellers assisting and one seems new, it's 6/1 1:30pm. The others in the back are just going about their day as if there isn't 10ppl in line waiting to be serviced. Where are the branch managers trying to help like at other locations? Asking people while they wait in line? Ridiculous!!

  Response from the owner

  Thanks for bringing this to our attention. I'm very sorry about the line at this location, as I know how frustrating a long wait can be. To ensure I can forward your feedback to the appropriate team, please share your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username as well (no account numbers). I look forward to addressing your concerns. -Nick, Wells Fargo HL Social

• M

  Mike Campbell
  1

  They get an A+ when it comes to excuses and reasons why they can't help. I go in to make a wire transfer (because it is urgent). They refuse to help even though the manager is just standing there doing nothing. They tell me to make an appointment and the next availability is over a wee away. Wells Fargo is not a business friendly bank. I'm moving to chase immediately where they are happy to help customers.

  Response from the owner

  Thanks for bringing this to our attention, Mike. I apologize for frustrating experience and will forward your feedback about your visit to this branch appropriately. Please send me an email at [email protected] and mention your review and Google username (no account numbers). I look forward to addressing your concerns. -Nick, Wells Fargo HL Social

• M

  Marina Lyudmirskaya
  1

  The worst branch I ever went long wait time security like in prison very poor customer service all transactions done behind the window by teller not allowed to do anything .Good it’s closed now Also one time I went there with my mom she is 85 years old and we spent there almost 2 hours my mom want to use the restroom there but they not let her go we went home and came back again

  Response from the owner

  Hi, Marina. Your review caught my attention, and I will have the appropriate team look into each of these concerns you mentioned. If you could share your review and Google username in an email to [email protected], I'll forward this matter for review as soon as I receive it (no account numbers). I apologize for the experience and look forward to discussing this further. -Nick, Wells Fargo HL Social

• J

  Jessica Rivers
  1

  Why is this temporary closed? We need a bank and after reading the reviews I really hope they closed up because the poor costumer services

  Response from the owner

  I apologize for any inconvenience, Jessica. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees. Please visit https://www.wellsfargo.com/locator/ for up-to-date branch availability and hours. If you’d like to discuss your concerns further, please feel free to email us at [email protected] (no account numbers). -AJ, Wells Fargo HL Social

• M

  Monika Feld
  1

  I 've bank with wells Fargo for years, since the early 90s. I was shocked when I could not use the restroom at the Avalon location in Carson, CA. I had never gone to any branch that did not provide a public restroom to its customers. I usually bank in FL. Maybe it's just a CA thing! Got to run. Should have used the restroom first!

  Response from the owner

  Let me look into this for you, Monika. Please email [email protected] with your full name, Google username, phone number, and address (no account numbers). Be sure to mention this review in your email. Thanks. -Liz, Wells Fargo HL Social

• G

  Guillermo BuenoHernandez
  5

  I love the business of wells Fargo Bank, especially paying bills on time,.

  Response from the owner

  We appreciate your feedback, Guillermo. Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• R

  RC RC
  3

  Total 8 windows but only 2 windows with tellers doing sevice in rush hours,,, long wait and don’t see store management to take action improve this long wait and slow situation!!

  Response from the owner

  Good morning. I’m very sorry the customer service you received at this branch was so disappointing. I apologize for the long wait as well. Please email me at [email protected] with your username and any other details you’d like to include. Be sure to mention you posted a review on a Wells Fargo location, and please do not include account numbers in your email. I’d like to look into what happened and address your concerns. Thanks so much. -AJ, Wells Fargo HL Social

• B

  Brother1 Martinez
  1

  It's a disgusting bank. A terrible customer service. Be aware... Don't safe your money.

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Casey, Wells Fargo HL Social

• J

  Jay Bomberger
  1

  They eliminated the commercial customer line. Apparently they don't value business customers anymore. I used was told that the entire company eliminated them.

• R

  Rodney Booher Jr
  4

  Its a bank... But at least there cool you know

  Response from the owner

  We appreciate your feedback, Rodney. Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social