Wells Fargo Bank Main St, El Centro

Wells Fargo Bank Reviews

• R

  Robert Lawrence
  1

  The customer service at this branch is the worst I’ve ever received in all the years I’ve been a member of Wells Fargo. Im not from here so I really feel for the people that have to use this branch regularly. Needed to get multiple tasks done with my account when I stopped by this particular branch. Never made it through the front door. The greeter told me I wouldn’t receive any help because all the tasks I needed to complete could be done so online. Anything can be done online now I realize that, the concerns and questions I had could of easily been resolved had they let me just talk to banker. Whoever is running this branch needs to go to Phoenix, Arizona for training. I almost canceled my account over this and I’ve been with them since 2013. Absolutely horrible service

• S

  Scott Gomez
  5

  Very busy bank. However, Martha, the lady who greeted me at the door, saved me waiting in line for a teller by letting me know I could do what I needed at the in-building ATM. Thanks, Martha!

  Response from the owner

  Thanks for taking the time to leave a review, Scott. I've forwarded your kind words to Martha and her manager. -Casey, Wells Fargo HL Social

• I

  Iamcoveredbytheblood Jesus
  1

  Have been calling since 900 am. It is now 2:30pm. No one answering the phone. Can't get anyone to help my blind brother with a wire transfer for three days now!!!

  Response from the owner

  Hi there. I'm sorry you've had a difficult experience trying to reach this branch over the phone. To ensure I can forward your concerns to the appropriate team, please mention your review, full name, phone number, address, and the reason for your call in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• M

  MIZUKY
  4

  I always have great service in this store employees always friendly except a girl named "Angelica "she does not have manners not even to say good morning or a thank you. 4/24/2017 "morning"I really hope you get to read this message since you didn't give me a chance to tell you since you just hanged up the phone rudely. I hope you have better days. 😊

• G

  Gary Wild
  5

  This is my bank because they always do the right thing. In the past they pushed to hard for new accounts. They stopped. Wells fargo El Centro is the best bank I've found. And I'm old.Thanks guys.

• d

  deborah serna
  5

  Hello, I just want to say that your clerk, Bianca Garcia, was on the mostly helpful people I ever met. I was trying to get the title to my mother's mobile home. The original bank that financed it, was bought out by Crocker Bank and Crocker Bank was bought out by Wells Fargo. The home had been paid for for over 30 years, but my mom never received the title. This young lady took my information and helped me solve this problem. I was very greatful. She is an asset to your bank. Good job. Deborah Serna

• T

  Tanya Robles
  5

  Friendly and helpful staff. Always have an answer to our questions. I’ve never had an issue with this bank. They lines in the drive thru atm are never long.

• A

  Anny acevedo
  1

  When in today at 9:05 this place was the worst service out in the valley when in took money out got 6 hundreds that were ripped bad one was missing a whole corner please check all your money and Griselda older lady avoid here she just shoves money to you all over the place!!!!

  Response from the owner

  Thanks for your feedback, Kenia. Could you tell me more about what happened in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Nick, Wells Fargo HL Social

• D

  DAreyes24 42
  5

  I love the service, there's no long lines and the cashiers always whit a smile

• S

  Sherry Pollock
  5

  Everyone has been so helpful and kind, getting my payroll money transferred from georgia bbn

  Response from the owner

  We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us, Sherry. -AJ, Wells Fargo HL Social