Wells Fargo Bank E Spring St, Long Beach

Wells Fargo Bank Reviews

• D

  Duy Do
  1

  I came in to open a checking account. I ended up spending 1.5 hours, even though it should have been done in 10 minutes. They kept asking questions related to my personal finance and tried to introduce me to their other services. I just want to open a freaking checking account.

  Response from the owner

  Thanks for bringing this to our attention. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• S

  Stephen M
  5

  I just opened the account online and ran into some problems where online charged and ordered me two checkbooks. Already going into this Branch during my lunch hour with bit of frustration to try to get credit for the extra checks. The rarest thing happened - walked in there, greeted nicely, and asked how I can be helped by an employee named Dylan. He sorted out my online issue, asked how my 'opening online account' experience was and offered me Wells Fargo products that I didn't know they had that were cool and free. I accepted a cool Savings product. AND I got a cappucino coffee which i needed. I am an Introvert guy - a programmer and I don't really talk much, but I have many cool things to say about this Branch and Dylan - the guy that helped me. Many businesses can learn a thing or two from Dylan as far as Customer Service is concerned. Customer Service is such rarity nowadays - go to this branch and you will be treated with respect.

• F

  Fred R
  5

  Great sevice ! Nice teller. They had free coffee water or snack available. I got in and out quickly !.

• t

  tommas passantino
  1

  Wells Fargo is really shady bank !! Please stay away from this bank. All they do is take there customer money

  Response from the owner

  I'm very sorry to read your review, and it's important that your concerns are addressed. Please email me at [email protected] with your Google username and any other details you’d like to include (no account numbers). Be sure to mention your review on a Wells Fargo location as well. I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• d

  dan calderon
  4

  First time here and was extremely impressed with the teller who helped me with a payment. I will be back.

• A

  Ahmet
  4

  Very friendly staff and very accommodating however sometimes it can be slow...

  Response from the owner

  This is valuable feedback, Ahmet. If you’d like to discuss this further, please feel free to email us at [email protected] (no account numbers). I look forward to hearing from you. -Shannon, Wells Fargo HL Social