Wells Fargo Bank Hawley Ln, Trumbull

Wells Fargo Bank Reviews

• M

  Maria Eugenia Perez
  1

  On 4/3 Cryto.com hacked my account and stole 544.00! This happened twice, this was the second time. Wells Fargo did return my money only to have it happen again this week. This time the bank states " no, they said you authorized the 544.00 withdrawal. I was devasted! This was my disability check money and currently I'm -149.00, does Wells Fargo care? Seems not. Blaming me without any documentation to support their decision! WF sucks!

  Response from the owner

  Thanks for bringing this to our attention, Maria. I’ll do my best to ensure this feedback is reviewed and addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• L

  Lola Chicki
  1

  They will do whatever it takes not to help you in paying or overpaying so that they can collect interest charges. This is why they've been sued so many times. Do not put your money here, or loan anything.

  Response from the owner

  Hi, Lola. I’d like to learn more about your concerns. Please share some additional details along with your full name, phone number, and address in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). Thanks. -Nick, Wells Fargo HL Social

• C

  Corrinne Maldonado
  5

  I have been going to this bank for approximately 2 years and have never had a ptoblem. The problems usually happen when a customer is having a bad day or something to that effect which fumbles everything. Glen started in March and he is friendly great with me and very caring, he also remembers his clients and greets them accordingly, I choose this bank branch before any in my area. Glen is a good employee and he keeps going at this rate he will be manager.

  Response from the owner

  Hello, Corrinne. It’s wonderful to see that you had such a positive experience with Glen. Thank you so much for this feedback and have a great rest of your day! -Shannon, Wells Fargo HL Social

• K

  Kimberly Benbow
  1

  Worst bank ever deposit a check on Saturday thinking it would available on Tuesday only for them to tell me it needs further investigation because my signature looks fraud, a fraud check in my own bank account....Big holiday and this is what I have to go through ..bank of a America here I come 🤨🤨 My name Kimberly Benbow

  Response from the owner

  Thanks for bringing this to our attention, Kimberly. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• W

  William Ezarik
  1

  Might be the worst experience I ever had anywhere. I made appointment online to get a bank check and I show up and they tell me they are not letting anyone in. I showed my appointment notice with confirmation and they said to go through drive through lane which was 30 cars deep and did not move for at least an hour. This bank manager should be fired. Awful customer service and cant even get the drive through to work. I'll be closing all my accounts here.

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Shaun, Wells Fargo HL Social

• s

  steve melendez
  1

  Obviously the worst bank to deal with, try to deposit cash into a friend's account because of an emergency I had the account number and everything. They wouldn't even accept cash. Been in the trade for over 30 years, I still won't accept a a check from customers from Wells Fargo literally the worst bank to deal with.

  Response from the owner

  Hi, Steve. I'm sorry your deposit request turned into such a frustrating experience. To ensure I can thoroughly review what happened, please email [email protected] with more details about your visit, and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Janet, Wells Fargo HL Social

• L

  Livian Guglielmi
  5

  I am very satisfied. The attendant Joel is very helpful and polite, for sure it was the best bank service I have ever gotten. I am very happy!

  Response from the owner

  I'm truly glad to read your review, Livian, and I appreciate you taking the time to share your experience with Joel. Have a great day. -Nick, Wells Fargo HL Social

• k

  kevin schmidt
  1

  Disrespectful staff , they questioned the legitimacy of a cashiers check that I got from their bank !!! Made me feel like a criminal. Last I checked it was them who ripped people off . F Wells Fargo

  Response from the owner

  Hi, Kevin. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• D

  Dawn Nelson
  3

  You still have to use the drive thru... Lines are extremely long but once you get to a bank rep they are very courteous.

  Response from the owner

  Hello, Dawn. I’m glad you found the team members at this location to be courteous; however, I’d like to know more about the wait time you mentioned at this branch. Please email me with more some details at [email protected]. Be sure to mention you posted a review on a Wells Fargo location, and I ask you to not include account numbers. I’ll do my best to address your concerns. -AJ, Wells Fargo HL Social

• K

  Kat
  5

  Crucito was very quick and helpful. He helped me change my address and helped me sign up for direct deposit.

  Response from the owner

  Hello, Katrina. It’s wonderful to see that you’ve had such a positive experience with Crucito. We appreciate the feedback! -Shannon, Wells Fargo HL Social