Wells Fargo Bank E Fry Blvd, Sierra Vista

Wells Fargo Bank Reviews

• R

  Ross Conover
  2

  Too busy for my business, I was just ushered out the door because even though employees were available, they claimed just over an hour was insufficient time to set up an account for me. My frustration led to an Internet search on which I discovered I could set up an account myself in six minutes. Perhaps I want informed of this by the bankers to protect their job? Went back after setting up my own account and the teller was very friendly, but the bankers were again pretty dismissive, acting like I was an inconvenience to them.

  Response from the owner

  Thanks so much for your feedback, Ross. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• C

  C j Corallo
  1

  Now there's a recording on the phone saying they won't receive calls at this location! Wow, the laziness of bankers are living up to their reputation! My next move is to close my account with Wells Fargo.

  Response from the owner

  Thanks for bringing this to our attention. I’ll do my best to ensure this feedback is reviewed and addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• D

  Dulce Rodriguez
  1

  40 minutes in the drive through with only one car in front of me. Horrible wait time. Do not recommend this location if you are in a hurry or bank through drive through often.

  Response from the owner

  Thanks for bringing this to our attention, Dulce. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• J

  Jewel 4
  1

  Cant wait to call corporate on this woman Lindsay , assistant bank manager is a total weirdo. I don't understand how people this crazy get into leadership roles

  Response from the owner

  I’d like to know what makes you say this. At your convenience, send an email to [email protected] with some additional details about your experience (no account numbers), and I’ll do my best to ensure your concerns are addressed. Please include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• C

  Capt h00k (capth00k)
  1

  Worst banking experience in sierra vista. Staff is rude and unprofessional, and this is the 2nd time. Use the other location close to the mall instead.

  Response from the owner

  Hello there. I’m truly sorry about the rude customer service you experienced at this branch. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well so I can forward your concerns appropriately. Thanks so much. -AJ, Wells Fargo HL Social

• A

  Amelia Tryhardt
  1

  I do not recommend this fry blvd location, they give any excuse not to do their jobs and are very rude. Service is beyond slow and they dont seem to care about wasting everyone's time.

  Response from the owner

  Thank you for your detailed review, Amelia. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• C

  Carolyn Weaver
  5

  I have been with the office at 50 Fry Blvd since it was 1st Interstate.(30 yrs) and have never had a problem. As for the recent problems regarding unauthorized accounts being opened, my question to you is- did it cost you money? Do you regularly check your credit report? I imagine the answer to both is No. Wells Fargo lets me know in seconds when my cards have been used and when any funds are withdrawn or deposited so I keep track of my own finances.

• W

  William Harrison
  2

  If I pull money out of your ATM, then go through the drive through and ask to have the bills exhanged for larger bills, why does that require my "ID and debit card so a transaction can be made"??? If they're real bills, which you just gave me, why is this somehow a congressional process for a simple exchange?

  Response from the owner

  I apologize for any inconvenience, William. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• E

  E C P
  5

  This location is nearest and most convenient, and the staff are friendly and helpful. There's plenty of parking--I use the walk-up ATM or the drive-through usually. Wells Fargo hasn't, so far, signed me up for extras unawares, like this company did to many customers, according to news reports, but, anyway, I do log-in and check my account every other day or so--always have (with all online accounts). Because that problem was corporate in scope, I don't worry about this branch's staff cheating me.

• C

  Clarke Moyer
  5

  I normally go to the branch near the mall but now twice it has been closer to go to this location. It is a large bank and has plenty of room. While it is rare that I need to be in the branch I needed some ACH printouts. The staff was great and helped me with over 8 different transactions while I was there including faxing out the completed forms. Each item they did with a smile and as quickly as to be expected. Great branch. NOTE: They have some very good safety deposit box deals if your a PMA member. It was $5 a year to get a box with my account level. Ask for more details when your in from a banker. In MD I was paying $50 a year for the same size box with the same account types.