Wells Fargo Bank Se Cesar Estrada Chavez Blvd, Portland

Wells Fargo Bank Reviews

• R

  Ronnie Dallman
  5

  I went in to cash a check even though I did not have an account there, they cashed it and did not charge me a $7 fee like US Bank does. They were very positive, uplifting and very respectful. I have been there several times and each time it is a positive atmosphere.

  Response from the owner

  Hi, Ronnie. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• L

  Liz Donadio
  5

  My experience with this branch has been great. I was very impressed with the friendly attitude of the tellers. Dauda, the branch manager was professional, competent, friendly and extremely helpful. Great job- thanks!

  Response from the owner

  We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us, Liz. -Nick, Wells Fargo HL Social

• C

  Cedar Montgomery
  1

  Worst Customer Service I have ever Received at Any Bank in my entire life. The Woman wearing black and yellow was rude and disrespectful and Refused to Identify herself when Asked for her identity so That I could Contact Corporate and Make a complaint against her. Ceaser Chavez and Powell in Portland Oregon Wells Fargo Gives the Worst Customer service in the Entire World.

  Response from the owner

  I’m disappointed to learn about your visit, and I hope you'll allow me to address what happened. Please tell me more about your experience in an email to [email protected]. Be sure to include your full name, phone number, Google username, and address (no account numbers). I apologize for the experience and look forward to discussing it further. -Jessica, Wells Fargo HL Social

• V

  Veronica Soto
  1

  I do not write reviews ever, but the quality of service I received has been so poor I had to write a review. Very bad customer service, Mary Ann, one of the tellers, was very disrespectful, threw my Wells Fargo business bag on the counter, as well as my ID. It takes way too long to do a business deposit. Agreed that they need to be trained better. I honestly have no idea why a transaction that should take no longer then 5 minutes, takes 15-20min. Branch over on division and 122nd has my business deposit done in less then 2 min. Every single time I come here it takes 15-20 min!

• M

  Mary Frazer
  1

  Not a fan of having to shout my banking information in public. I respect their need for safety and dutifully wear my mask for the pandemic etc but when they repeatedly couldn’t hear, and I said well I don’t want to yell, they literally told me I had to yell cause they couldn’t hear me through the barrier otherwise. Uh, no thanks.

  Response from the owner

  I understand your concerns about the privacy of your personal information, and I want to make sure your feedback is forwarded appropriately. Please email me at [email protected] with your full name, Google username, phone number, and address (no account numbers). I look forward to discussing this further. -Jessica, Wells Fargo HL Social

• B

  Brenton Lee
  5

  By far the kindest, most efficient and generally pleasant experience I've had in a bank in a long time. I was really in a pickle and needed a cash advance from a foreign account, the teller (Lana, I think her name was) knew exactly what to do and was so helpful. If you've ever had to do this process yourself in a foreign country, you'll know it's normally like pulling teeth but this was so easy. Thank you so much.

• A

  Ally R.
  1

  The SLOWEST bunch of people work the teller windows. Heard this location is closing over the summer which doesn't surprise me. most the woman are in lala land. The bankers who work at the desk had been very helpful and kind and didn't seem to waste my time. I'm disappointed this convenient location is closing but like i said not surprised.

• R

  Robert Watson
  1

  One star so I could tell you this, heartless, needed a temporary debit card so my car wouldn't get towed costing me my car because I don't have the $500 to pay the tow company. Wouldn't stay late, takes less than 10min, nope. They can go F themselves.

  Response from the owner

  Hi, Robert. Your review caught my attention, and I will have the appropriate team look into what happened. If you could mention your review and Google username in an email to [email protected], I'll forward this matter for review as soon as I receive it (no account numbers). I apologize for the experience and look forward to discussing this further. -Janet, Wells Fargo HL Social

• G

  Greg Long
  1

  Ive been a member for 15 years and i have to roll my own coins? Pretty low of a BANK not to take coins from their members. No wonder people leave for credit unions.

• B

  Bunnie
  1

  One of the staff kept misgendering me, possibly intentionally (she seemed to ignore us even when we corrected her over four times). Obviously they need more training if they value their trans and nonbinary clients.