Wells Fargo Bank S 6th St, Macclenny

Wells Fargo Bank Reviews

• C

  Chelsea Steven
  1

  Do not go to this bank. The employees are extremely rude and treat you as if you are less than and a bother to them for doing their jobs. I’ve never been so disrespected by an individual by trying to deposit my money. The women in the drive through have horrible attitudes and either think they are better than everyone or are just miserable. Do yourself a favor and take your business to Country Federal. The employees know how to speak to people.

  Response from the owner

  I’m disappointed to learn about your visit, and I hope you'll allow me to address what happened. Please tell me more about your experience in an email to [email protected]. Be sure to include your full name, phone number, Google username, and address (no account numbers). I apologize for the experience and look forward to discussing it further. -Jessica, Wells Fargo HL Social

• T

  Tom Bosquez
  1

  Called to get quarters since the Loves truck stop would not exchange for quarters either. Called before showed up figured as a member of Wells Fargo (but from out of town) would have. I only need 5$ in quarters to dry clothes. Who ever answered phone said no, only to business accounts. I’ve been with Wells Fargo for years never like y’all. This is just another excuse to change banks if not will to help someone who has been banking with y’all for years . Poor customer service, will take my money elsewhere

  Response from the owner

  Thank you for your detailed review, Tom. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• M

  Mitchell Fleece
  5

  Great branch, I have been coming here from Lake City for years now. The tellers always welcome you as you come in the door and the bankers are more than willing to help with any issues. I don't agree with the previous comment- I have been in to see Travis multiple times while he helped me with my IRA, with a power of attorney I have over my mother, and to set up a savings account for my baby girl. He was knowledgeable and took his time to answer all of my questions each time I came by the branch. This is a good bank with people who will listen and truly care!

• E

  Eddie & Cara White
  5

  We've been customers of this branch since 2001. Wait times are not long an the staff are very sweet. Corporate bank with hometown charm. Just doesn't get any better than that.

• A

  Amanda Braswell-Marques
  1

  This location is horrible! It’s the middle of the day and nobody’s here to help anybody who needs a sit down. Why on earth would you not have more people out to help the people who bank with you? Go to any other location other than this!

  Response from the owner

  I’m sorry you weren’t helped during your visit, Amanda. Let me look into what happened. Please email [email protected] with your full name, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location. Thank you in advance. -Liz, Wells Fargo HL Social

• T

  Team Buck Rogers
  5

  Been banking with Wells Fargo for many years!