VyStar Credit Union Chaffee Point Blvd, Jacksonville

VyStar Credit Union Reviews

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  Joan Pierce
  5

  The staff at VyStar Chaffee are the best for customer service! I appreciate the time and attention they give to my Mom, who is 93, addressing her banking needs. Their attentiveness to her, never trying to rush her in and out, but taking the time to listen to her and helping her with her concerns is outstanding! I Love how friendly the staff is whether we are banking inside or at the drive up, makes banking with them so pleasant. Great job and grateful for the convenience of banking at VyStar Chaffee!

  Response from the owner

  Good morning Joan, We can’t thank you enough for taking the time to provide this feedback! We are glad that you were satisfied with the service you receive at the Chaffee Pointe Branch. We thank you for being a VyStar member. We will share this with our leadership team so they know what an outstanding experience you have with this branch.

• D

  DaLisa Carpenter
  5

  Vystar Credit Union and specifically the Chaffee Rd Branch has consistently provided the highest quality of customer service I could ask for. From the moment I was greeted at the door until I departed with my loan in hand, I was taken care of by professional, courteous and friendly VyStar staff. I have banked with VyStar for nearly 25 years now and the people at this branch, more than any others, went out of their way to assist me with my financial needs. I am and will remain a loyal VyStar member because of it!

  Response from the owner

  God afternoon Dalisa, Thank you for being a valued member for 25 years. We appreciate you taking the time to tell us about your experience with the Chaffee Pointe Branch. We are glad that you were satisfied with our service .

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  Dunia Taylor
  5

  Love Love Love the Chaffee Branch. It's my favorite one. Emily and her whole team are so nice and fast. I have never had a bad experience at this branch. Thank you for always taking care of me!! You guys are the best.

  Response from the owner

  Hi Dunia T, We are so happy you love our Chaffee Branch and the entire team. Thank you so much for giving us feedback regarding our service, this is great! We will always take care of our members.

• A

  Anthony S
  5

  Since VyStar is having technical difficulty with their online service i decided to visit this particular branch for service. Expecting a long wait I was immediately greeted by asst branch Mgr Sabrina Rainey, the service she provided was amazing. Because of her can do attitude I will remain a local VyStar customer.

  Response from the owner

  Good afternoon, We are happy to hear that you will be continuing your membership with us. We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• K

  Keyanna Porter
  5

  Sabrina Rainey is an amazing manager at Vystar Credit Union on Chaffee. She's always helpful and patient. Anything I need, she's my go to person. She's happy to help me figure out what's best for all of my business needs. Sabrina is absolutely awesome!

  Response from the owner

  Hello, Keyanna! Thank you for these wonderful comments about Sabrina! We are lucky to have members like you!

• M

  Marie Duke
  5

  I went to the Chaffee Point Branch and they took great care of me. I prefer to go to this branch because of their great service! Emily Michelan was wonderful.

  Response from the owner

  Good afternoon Marie, We can’t thank you enough for taking the time to provide this insight! It is so great to hear we hit the mark with you!

• T

  Tony Padgett
  5

  This branch has always exceeded my needs in every way. Very professional and efficient in the handling of my Buisness as well as my personal needs. Emily also always is very engaging as well in presenting and explaining all my options.

  Response from the owner

  We appreciate you taking the time to tell us about your recent experience. We are glad that you were satisfied with the service provided by The Chaffee Pointe Branch. We will share this with our leadership team so they know what an outstanding experience you've had with this branch. We thank you for being a VyStar member.

• j

  john jacob
  5

  I’ve been dealing with Sabrina Rainey for about 5 years, she’s THEE BEST! She goes above and beyond to take care of her members, very professional and extremely knowledgeable about everything Vystar. I literally go to Sabrina for any & everything from my auto loans, mortgage, business credit, personal credit, etc. Anything pertaining to my finances at Vystar she’s my go-to gal.

  Response from the owner

  Good morning John J, We can’t thank you enough for taking the time to provide this feedback! We are glad that you were satisfied with the service Sabrina provides to you, and we thank you for being a VyStar member. We will share this with her leadership team so they know what an outstanding experience you've had with her over the years.

• C

  Charles Jeffries
  5

  I go to VyStar often and when I do I prefer to deal with Mrs. Sabrina Rainey at the Chaffee branch.. She’s very informative and knowledgeable about all my banking needs which means I’m not in the bank long and can continue my day without feeling like I just completed a chore …

  Response from the owner

  Hello, Charles! We're happy to learn about the great experience you receive from Sabrina! We certainly value your time and membership! Thank you!

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  NICOLE ROGERS
  5

  Mrs.Sabrina was an amazing person and the knowledge and expertise on her part is why we continue to bank at VyStar…. She does a fabulous job with her team!!! Keep shining!!!

  Response from the owner

  Hi Nicole R. Thank you for recognizing Sabrina's service. We shine because our members shine! We are grateful to have you as a member.