Wells Fargo Bank Colleyville Blvd, Colleyville

Wells Fargo Bank Reviews

• P

  Patricia Fangman
  1

  Went into this branch today to pay off my home mortgage after 20 years. Was met by a very unpleasant young man named Dylan at the teller counter. This kid needs a job away from customer service. He had zero friendliness. I was clearly putting him out. I thought paying off my home mortgage was going to be an exciting experience. Thanks for taking the joy out of it, Dylan.

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• B

  Blank
  4

  I enjoy banking with Wells Fargo. I do not enjoy having to pay for a money order when I have an account with them.

  Response from the owner

  I appreciate you taking the time to share your feedback. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll do my best to ensure any outstanding concerns you have are addressed. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• A

  Anna Smith
  1

  Don’t bother going there. Apparently only one person, which is.never there , is the only one that can help you.

  Response from the owner

  Thanks for your feedback on this location, Anna. I'd like to learn more about what makes you say this. Please tell me more about your concerns regarding this location in an email to [email protected], and be sure to mention your review and Google username (no account numbers). I look forward to the chance to assist. -Nick, Wells Fargo HL Social

• S

  S3RM3
  5

  The staff are very attentive and seem to enjoy the tasks at hand. Ally Castaneda, (loan officer), always acknowledges my entrance with a waive and/or smile. If she isn't servicing another customer, she readily invites me over; even for small talk- if not for business. She has on a few occasions helped/solved account issues rapidly and effectively. This bank is definitely an extension of great service and strives to provide satisfaction. A truly enjoyable experience within a banking environment!

• A

  Ally Baxter
  2

  Usually I love coming to my local Wells Fargo Bank. The employees are usually very friendly. Just moved into the area and came to this Wells Fargo and the employees do not have good customer service at all... will probably switch banks if there is not another Wells Fargo around.

• K

  King Of Treasure
  1

  This branch is very discrimination with different people almost lost my business never get any better help from customers service

  Response from the owner

  I’m truly sorry to see this, and thank you for taking the time to leave a review. Please know we take allegations of discrimination very seriously and want to be sure what occurred during your visit is reviewed and addressed. Without sharing account numbers, please email [email protected] with some additional details, and be sure to include your full name, Google username, phone number, and address. Thank you very much for your time. -Casey, Wells Fargo HL Social

• G

  Grant Stanley
  1

  I went through the motor bank in the commercial lane, wanted to withdraw money from my business checking account, used my business check card for identification, and the teller takes the money out of my personal account.

• D

  Doug Marshall
  5

  Great customer service. Thanks for being local and great.

  Response from the owner

  We appreciate you taking the time to share these kind words, Doug. Have a great day. -Nick, Wells Fargo HL Social

• J

  Jerika Hanson
  5

  They've treated me well each time I come in

  Response from the owner

  I’m happy to hear you feel this way, Jerika. Thanks so much for the feedback. -Janet, Wells Fargo HL Social

• T

  Tom Peters
  5

  I have always felt they took care of me

  Response from the owner

  I’m happy to hear you feel this way, Tom. Thanks so much for the feedback. -Shannon, Wells Fargo HL Social