Wells Fargo Bank W Park Ave, Park Ridge

Wells Fargo Bank Reviews

• J

  Jeff Vinci
  1

  Horrible horrible for years!! Takes 20 minutes to make a deposit or even acknowledge you waiting in your car. Need to switch

  Response from the owner

  I'm sorry you weren't assisted in a timely manner at this location, Jeff. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• i

  igor
  1

  No care for potential customers. I visited the branch on a thursday to open a business account and spoke to manager Abdu Greenidge. He took initial information and scheduled an appointment to see me on a sunday. I arrived on time and the branch was closed. Myself and other customers waited outside in the cold and no one was inside or showed up. Absolutely no regards to promises made or keeping appointments. Complete waste of my time. Adbu had both my phone and email and could have chosen to inform me that he will not be on site at any point but instead he decided to let me stay outside in the cold.

  Response from the owner

  Thanks so much for your feedback, Igor. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• J

  Jack Feldman
  1

  Horrible first time experience at this branch, came in at 4:03pm, had a few questions about my account, was asked to sit and wait in the lobby. I sat there for 35 minutes waiting and once I heard one of the workers there on the phone talking about what they are wearing I got up and left. These people don't give a sh*t about your time.

  Response from the owner

  I understand your time is valuable, Jack, and I apologize sincerely for the wait. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll make sure your feedback is forwarded appropriately. Be sure to also include your username, and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• D

  D Potter
  5

  They have been very helpful to me and my family. Figured they deserve a quick five stars for friendly service, even when they do not get paid any extra for it.

  Response from the owner

  We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us, Dave. -AJ, Wells Fargo HL Social

• R

  Rodrigo S. Pessoa
  5

  They are very helpful and polite.... friendly as well.