Wells Fargo Bank 91st Ave, Lake Stevens

Wells Fargo Bank Reviews

• E

  Erin Wood
  5

  This is my favorite branch of Wells Fargo. The employees are all wonderful friendly, efficient, and knowledgeable. The the only thing they lack is the drive up ATM but that is a minimal thing considering all of the other great things about this particular location.

  Response from the owner

  This is valuable feedback, Erin. Thanks for taking the time to share. -Casey, Wells Fargo HL Social

• J

  John Stubbers
  5

  Excellent customer service. The people here make you feel like family.

  Response from the owner

  Hi, John. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• A

  Austin J
  5

  I came in today to get a check deposited, and before I’d even said anything my banker I believe his name was Warren could tell I needed the money available today & he began working his wizard powers to help me out seamlessly. Needless to say he made it happen, and saved me a huge business hassle. Thanks brother, if you’re not owning a Wells Fargo soon they are making a mistake.

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Austin. It’s wonderful to see that you’ve had such a positive experience with Warren. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• h

  haran tucker
  1

  There is nothing good about this bank or the services they provide.

  Response from the owner

  I’d like to know what makes you say this. At your convenience, send an email to [email protected] with some additional details about your experience (no account numbers), and I’ll do my best to ensure your concerns are addressed. Please include your Google username, and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• C

  Casey Antczak
  5

  Love this branch and the folks that work in it. They are always so helpful and always smiling. I’ve been with Wells Fargo for almost 5 years and I wouldn’t bank with anyone else!

  Response from the owner

  I’m glad to hear your experience at this banking branch has been positive, Casey. We appreciate your feedback. -AJ, Wells Fargo HL Social

• M

  Mark Davis
  1

  I really hate paying $7 to cash a check there, but I really hate that when they offer to open me an account so I don't have to pay the $7 anymore and I say no I'm not interested it turns into the next 10 minutes the same thing over and over and over and all the many reasons why I should.. believe me people already know the reasons why they should or shouldn't they don't need to be convinced.. or annoyed into opening an account they don't want. As I finally gave in the other month and open a NO overdraft guaranteed account and I somehow managed to still be overdrawn by $2 the first month so no overdraft guarantee was a bunch of crap

• C

  Creighkett Gilpin-Smith
  1

  Although I know this is all Wells Fargo's.... I HATE THE DRIVE THRU BEING CLOSED. SO INCONVENIENT And No I DO NOT WANT TO COME IN AND HAVE A BETTER BANKING EXPERIENCE!!

  Response from the owner

  Thank you for your review. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• E

  Erica Owens
  3

  Too bad they closed the downtown branch. This one has no idea what customer service is. I'm hoping it improves.

  Response from the owner

  I'm sorry we didn't provide the customer experience you expect from us at this location, Erica. To ensure I can forward your concerns to the appropriate team, please email me with some details about what happened at [email protected] (no account numbers). Be sure to mention your review and Google username so I can keep an eye out for your message. I look forward to discussing this further. -Nick, Wells Fargo HL Social

• D

  Debra Kennedy
  5

  This bank is very friendly and helpful. Every time I have gone to this location was good.

• P

  Pamela Montoya
  5

  Very professional, yet friendly. Efficient service. Explain services offered when requo.

  Response from the owner

  I’m happy to hear you feel this way, Pamela. Thanks so much for the feedback. -Janet, Wells Fargo HL Social