Wells Fargo Bank Tara Blvd, Lovejoy

Wells Fargo Bank Reviews

• J

  John Keller
  1

  Unprofessional to say the least. I advise you go to any other Wells Fargo if you value your time. Came in and waited for 45 minutes just for a worker to come in and say that we need an appointment to speak to someone and that they were fully booked for the day. There was a guy working with someone who walked passed me and another customer at least 3 times within those 45 mins and didn’t say a word to us about an appointment.

  Response from the owner

  Thank you for your feedback, John. I'm disappointed to learn about the long wait times and customer service issues you've experienced at this location. I hope you'll accept my apology and allow me forward this matter to the appropriate team for review. Please email me at [email protected], and be sure to mention your review and Google username (no account numbers). I look forward to discussing this further. -Nick, Wells Fargo HL Social

• E

  Elon Bomani
  5

  This bank is right across the street from my home. I go here often and each time I go the service is great and all bank transactions are handled well. This is my business and I often go there to make wire transfers. It normally take a long time but they have my info. On record and know how to get it done quickly. They helped me build credit for my son. It is out family bank 🏦. I enjoy doing business at my friendly bank. 😉BTW, the new manager does a great job making sure the customer is happy 😃.

• C

  Christopher Bailey
  5

  Had a great experience at this bank. Ms Desi Woodroof took me in as a walk in. She worked with me on an insurance check issue. She could have easily sent me away after a few issues but she continued to work with me until we got a solution. Great banker!!!!

  Response from the owner

  Thank you for taking the time to review this location, Christopher. We strive to do what's best for our customers, and I have made sure these kinds words have been sent to the appropriate team. Have a great day. -Jessica, Wells Fargo HL Social

• S

  Smallworld TurntUp
  1

  Reviews don’t lie, this is one of the worst Wells Fargo to go to.

  Response from the owner

  I'm very sorry to see your review. Did you have an experience at this branch that made you feel this way? Please tell me more about your concerns in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to the chance to assist. -Nick, Wells Fargo HL Social

• t

  tiffany hall
  5

  While many other banks have closed their lobby this one remains available. The ladies that work in there are very helpful. There is a gentleman that works there at the front desk and he is super helpful. It’s a pretty quick bank too which is also unusual compared to others. They always speak to you, treat you very nice.

  Response from the owner

  I truly appreciate your detailed review and I'm happy to hear you enjoy visiting this location. Thank you for taking the time to share these kind words. Have a great day, Tiffany! -Nick, Wells Fargo HL Social

• B

  Berenice Cano
  1

  My aunt husband passed away or covid, account was shut down and they’re refusing to give her any info. Was told they would call her to set up an appointment to talk about this matter. 2 months later and NOTHING. Maybe because we are Hispanic you think we deserve less but this in unacceptable.

  Response from the owner

  Hi, Bernice. We take this issue seriously and appreciate you bringing it to our attention. To ensure I can ask the appropriate team to look into what happened, please email me at [email protected] with your full name, phone number, and address, along with more details about your interaction with this branch. I ask that you mention your review and Google username as well (no account numbers). -Nick, Wells Fargo HL Social

• C

  Carey1035
  1

  I stop by for a service today and there was one employee for each service on a Friday. I waited for a few minutes and walked out without being served. I will never visit this branch again and I would not recommend it to my family and friends..

  Response from the owner

  Thanks for bringing this to our attention. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• J

  Joshua Boyd
  5

  People over at wells Fargo Lovejoy are awesome great service everytime

  Response from the owner

  I'm truly glad to read your review, Joshua, and I appreciate you taking the time to share these kind words. Have a great day. -Nick, Wells Fargo HL Social

• J

  Jalen K
  1

  Slowest wells fargo I’ve ever been to.

  Response from the owner

  I understand your time is valuable, and I apologize sincerely for the inconvenience. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Nick, Wells Fargo HL Social

• A

  Angela Poole
  5

  I absolutely love this branch! Everyone is very friendly! From Adrian, the manager to the bankers - Desi, Shari, Ilse and Natasha are very professional and always treat me and other patron like they care and truly appreciate having our business! Thank you, Well Fargo, Hampton GA!