Wells Fargo Bank Bienville Blvd, Ocean Springs

Wells Fargo Bank Reviews

• j

  jereny nava
  1

  I've been banking with wells fargo for four years, I opened a joint account with my husband at the Biloxi branch, the banker was a nice lady that was very helpful at all times, well today I recommended my cusin to open an account with wells fargo at the ocean springs branch(which I regret and will never recommend to no one ever again) the lady Chelsey was no help at all like she was more committed to deny to open a brand new account than trying to figure out a way to help, because my cusin's driver's license was in Spanish after they had openned two accounts to two relatives with no problem they are now trying to say that they got the wrong information and that now they can even cancel my other two relatives accounts? like what the heck??? is this even legal? I am cancelling my account I want nothing to do with these people pure crooks !!! I will dig more into this situation because what happened today was aweful they lie and they have zero standards to a professional and fair treatment

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• J

  Joel Case
  1

  Went in to make a payment on a credit card because the line for the drive through was backed up almost to the road. Branch manager walking around the lobby informed me that they have no tellers working the lobby, only drive through. If your drive through is backed up to the street you need to work on your efficiency or do something different.

  Response from the owner

  Hello, Joel. I'm very sorry about the line at this location, as I know how frustrating a long wait can be. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• L

  Leona Weizer
  3

  I give this bank branch a 3. The tellers are always friendly and helpful. The location stinks. Patrons park on the sides of the sevice road and in the parking spaces for the businesses next door. There are only 2 designated parking spaces in the front of the bank. There are several parking spots in the back and they are almost always empty. The drive-thru is in the back of the bank and it's difficult to get out of back onto the service road because of where the patrons park. The ATM is not drive-thru so you have to park, get out of your vehicle and walk over to the front of the bank to use it. If you're driving out from the back of the bank, you must be careful not to hit someone leaving the ATM. It's an inconvenient location and dangerous. And unfortunately, since the Vancleave location was closed, it's the closest branch for me to use.

  Response from the owner

  I’m sorry we weren’t able to meet your expectations, Leona. Please email me at [email protected] with your Google username and any other concerns you may have, and I’ll do my best to address them (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well. Thanks. -AJ, Wells Fargo HL Social

• N

  Nicky Crawford (Queen casper)
  3

  The tellers are amazing they always assist me I go to get a new card and the guy had consult his manager about an issue w my card she refused to let me get a new card and I've been dealing w Wells Fargo for 6+ months on my id and 2 months w this building. Her name is Whitney very rude and disrespectful.

• C

  Coastal Pharmacy
  1

  Worse bank ever! There are some good employees but the Bank is absolutely the worst. There are many other options as far as banks go beware of Wellsfargo!

  Response from the owner

  I'm truly sorry you feel this way. I'd appreciate the chance to address your concerns. Please tell me about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Janet, Wells Fargo HL Social

• F

  Flyy Lady
  5

  Signed up for the 2nd Chance Checking acct w/ rep Kaleigh. She was very friendly, helpful, and speedy with opening the account that was provided to me. I was in & out in no time!! HIGHLY RECOMMEND Rep and WellsFargo to anyone looking for a great banking experience

• A

  Across the street Red Creek
  1

  Never again tellers are rude and make everything difficult. Don't waist your time use a different Wells Fargo

• T

  Thomas Martin
  5

  Nice little bank with super helpful tellers!

  Response from the owner

  I’m glad to read you received helpful customer service. Thanks for the feedback. -Shaun, Wells Fargo HL Social

• K

  Karen Schilling
  5

  was thoroughly helped & completely satisfied with the service.