Wells Fargo Bank E Broad St, Statesville

Wells Fargo Bank Reviews

• B

  Bil Ped igo
  1

  Card got compromised yesterday went in today for a temporary card come to find out wells Fargo always inconveniencing customers as usual. I started banking with first union. Then came walk all over ya I mean Wachovia whoops... it's amazing wells can out do walk all over ya because they were horrible. 2 thumbs down for wells again

  Response from the owner

  Thank you for your detailed review. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• B

  Bryan Stergas
  1

  I would give them no stars but can’t. I have always used them to get cashiers check and today I am told I have to have a account. When I just done this two weeks ago. I definitely want every bank here point blank!

  Response from the owner

  Hi, Bryan. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• K

  K
  1

  Zero stars do not recommend 😠 My senior disabled veteran dad has banked with them for many years. He had recently got ripped off $4,000 that he had recieved no goods or services for. Wells fargo continues to collect very high interest off this account and refuses to do a proper dispute to recover the funds. I guess they are enjoying that high interest they are charging him, so why would they fight it, right? It's so sad they do not back their customers. He is barely able to be able to buy food because of getting ripped off twice. Update: Emailed the owner same response no help whatsover .

  Response from the owner

  Hi, Karla. Your review caught my attention, and I will have the appropriate team look into what happened. If you could mention your review and Google username in an email to [email protected], I'll forward this matter for review as soon as I receive it (no account numbers). I look forward to discussing this further. -Janet, Wells Fargo HL Social

• G

  Grace Amarillo
  5

  I just have a question. Does this branch has thecoinmachine where I can drop off instead of putting them in the sleeve to be deposit?

  Response from the owner

  Hi, Grace. I recommended reaching out to this branch directly at 704-878-3880 regarding your inquiry. Should you need any further assistance, please send an email to [email protected] and mention your review and Google username (no account numbers). Thank you. -Nick, Wells Fargo HL Social

• D

  Dennis Terry
  1

  ive been to all the wells fargo banks in a hundred mi radius,just to see if they all do ,business the same way.all were close except the one at signal hill mall.they didn't want anything to do with me or my son,the manager was so rude.the tellors were afraid to do anything unless he said so.he is a poor excuse for a manager,of anykind.wells fargo needs to really do something with this turd.we both have accounts,probaly not for long.he said we need to go to a bank where somebody knows us.we did didn't have aproblem,and it was wells fargo;imagine that;;this branch really needs some attention,the manager is a turd .who needs to be .thank you.

• d

  david
  5

  Robert Taylor is great. He is always there to answer any questions I have. I recommend him to all my friends

• V

  Valery Voss
  5

  If you have any questions or need to open any accounts go see Robert Taylor! He's the best, super nice and informative!

  Response from the owner

  I’m glad to read you had such a wonderful experience at this location while working with Robert. I've made sure both him and his manager are aware of these kind words. Thank you for the feedback. -Jessica, Wells Fargo HL Social

• L

  Leann Carico
  1

  Been waiting in line for 40 minutes the person in front has sent the thing up 5 times already they should be made to get in the back of the line.

  Response from the owner

  Thanks for your feedback on this location, Leann. I know how frustrating a long wait can be, and I hope you'll accept my apology for the experience. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Janet, Wells Fargo HL Social

• m

  margaret morgan
  1

  The drive thru at this location is nothing like 8 have ever experienced!

  Response from the owner

  Thanks for your feedback, Margaret. Could you tell me more about what happened during your visit in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your drive-thru concerns are reviewed by the appropriate team. -Nick, Wells Fargo HL Social

• L

  Lydia Calloway
  1

  Monday morning 9:30, 15 people in lines in front of us. What will it be like Friday evening?!!!

  Response from the owner

  Hello, Lydia. I'm very sorry about the line at this location, as I know how frustrating a long wait can be. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social