Wells Fargo Bank Town Center Dr, Laguna Niguel

Wells Fargo Bank Reviews

• L

  Lawrence Liu
  5

  I am visiting the area for vacation but needed to take care of a banking matter. Not only did Franco good care of me as I would have with my WF private banker in the Bay Area, but also very courteous and resourceful. Definitely thumbs up for him!

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Lawrence. It’s wonderful to see that you’ve had such a positive experience with Franco. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• A

  ALIREZA FATTAHI
  1

  This is the worth branch that I ever seen after more than 7 years dealing with them. I have all my accounts with this terrible bank. They don’t cash a cashier check that they mention to me that the cashier check is secured fund account and it doesn’t make sense that they can’t cash it as secured fund. I asked for manager, manager is more than half an hour talking with phone and I am still standing up middle of the branch. They won’t helpful at all and rude.

  Response from the owner

  Good afternoon. I’m sorry you didn’t get the help you needed at this branch. To ensure I can forward your concerns appropriately, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• g

  gail barager
  5

  The best bank branch in Orange County. Sam H. and Glen G. have been so helpful, knowledgeable and professional. So happy I found this branch as everyone there is always courteous and friendly. Hard to find great service at a local bank anymore, but you will find it here. They have helped us through a difficult estate of a deceased family member and their advice and support have kept our stress level to a minimum. They truly care.

• D

  David Carter
  3

  They are a good branch except one thing. It takes one and sometimes two days to have the money be uploaded from your account once you deposit your check at the bank, even when you do mobile deposit. That is honestly a waste of time in my honest and correct opinion. It should be immediate.

  Response from the owner

  We appreciate your feedback, David. If you’d like to discuss this further, please send an email to [email protected] and mention your review and Google username (no account numbers). -Nick, Wells Fargo HL Social

• J

  John Damiano
  5

  Great location...high ceilings make the inside very rustic and inviting. Very helpful and friendly staff.