Wells Fargo Bank Pittstown Rd, Clinton

Wells Fargo Bank Reviews

• l

  logan Colon
  1

  Just got a card and signed my mother as someone who also has control of it. The man who was helping was leaving the job so he was rushing us through the process. We both got random pin numbers and now I am stuck in another state without a card. They messed up not only my new card, but my mother's old card.

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• W

  Warren R. “Argo” Love
  1

  First I've been a WF customer for over 20 years. When I went in to open a personal account I was redirected to open a business checking account for my personal 401k. I since discovered that several of my associates were able to open personal accounts and avoid monthly service charges by keeping a minimum monthly balance. I called to correct this twice but went into 'transfer ping pong' with no acceptable result.

  Response from the owner

  This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• A

  Ahmad Mur
  1

  Worst bank ever. Very rude staff. I have multiple accounts with another branch where the staff are very helpful. However, I work in this area and I needed to open a new account. I walked into the bank a little after 4 pm and I believe there were no other customers. I asked one of the employees if I can open an account, her immediate response was that I need an appointment (really!!), but since "I have nothing to do", i will "take" you. In any case, she was rude and since it is late in the day, she was looking for an excuse not to open the account, and she did find one. I ended up wasting my time waiting for her. Wells Fargo is a good bank, this brach is terrible and may be they are better off closing it to minimize bad reputation.

  Response from the owner

  I'm truly sorry you had this experience while trying to open an account, Ahmad. I want to make sure this is reviewed and addressed. Without sharing account numbers, please email [email protected] with your full name, Google username, phone number, and address. Be sure to mention you posted this review in your email. Thank you in advance. -Liz, Wells Fargo HL Social

• M

  Michael O'Neill
  1

  For the record, I never write reviews. I went here yesterday to cash a check I received from consigning, it was closer than my regular bank. I do not bank with WF. My daughter was sleeping so I was trying to keep an eye on her. The man in front of me noticed I was in a hurry and even let me go in front of him! The teller wasn't accepting my bank check book as form of ID with my license. She was being difficult and not honest, idk what the problem was. She said the check book doesn't have an expiration date... whatever. I'm already ancy due to my daughter. She takes a few minutes to get the other teller who comes over and begins by asking me if I'm me. I was about a foot or two away from counter keeping an eye on my baby, nobody else around me. She says I need to step forward she thought I was someone else. I told her, "Just give me my f$&48ng stuff, I don't have time for this." She held my paperwork back said, "you don't talk to me like that" and wouldn't give it to me for a few seconds. I wasn't having a very good day, and I never treat people like that, I guess they just hit a nerve! Needless to say I'm glad I don't bank with this company. It could've been handled differently on their part. Love my local bank!

• R

  Rebecca Goff
  1

  Horrible, horrible experience. You can't call the bank and the banker I spoke to was unhelpful and unsympathetic about my situation. I've heard the other branches are better. I'm only talking about Clinton, NJ

  Response from the owner

  Hi, Rebecca. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• C

  Cynthia Salus
  1

  Tried calling to schedule an appointment to get a document from them notarized and no one answered after several tries. I went to the branch and was told I needed an appointment. Glad this is not my bank.

  Response from the owner

  Hi, Cynthia. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns about the phone and notary service. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• M

  Michael Bradley
  1

  Just like I saw somebody else say on here. Can't even pick up the phone.

  Response from the owner

  I'm very sorry to learn about your experience over the phone, Michael. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). Please also include the reason you called so I can try to assist with that as well. Thanks so much. -Nick, Wells Fargo HL Social