Wells Fargo Bank Hidden Valley Pkwy, Norco

Wells Fargo Bank Reviews

• J

  Jimmy Riddle
  4

  This time fine some time it can get pretty busy around it there's four ATMs out right outside it is not inside a location but it's around other locations. Try not to go around lunch hour

  Response from the owner

  We appreciate your feedback, Jimmy. If you have any questions or concerns, please contact us directly at [email protected] with your Google username, and be sure to mention you posted a review on a Wells Fargo location (no account numbers). Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• U

  Umair Attari
  1

  It took me a week to decide to give bad reviews and I really hate to give bad reviews cuz it’s unfair for someone who is doing great job and bad people ruined the reputation. I had a bad experience with Mr Daniel one of the banker who make me feel that he owns the bank, instead of worked as employee to provide good customer. Bad treatment While having a corporate multiple account at the bank 🏦 Not very nice. Soon I get upset and asked for the branch manager He straight up and top of that branch manager act stupid instead of provide a better service.

  Response from the owner

  Thank you for your detailed review, Umair. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• N

  Newco
  1

  I’m Wells Fargo costumer for 7 years but I swear to God if I never been in other locations and this location was my first experience , Id close all my wells fargo accounts! I recently moved to Corona and this is nearest to my adress ( unfortunately)saw different banker and can say all of them were horrible and super rude , who do you think you are?! You just applied for wells fargo and crazy manager hired some stupid rude people that’s it!

  Response from the owner

  This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• M

  Mari Sua
  5

  Walking in on a Saturday morning with not so many great reviews of Google is a bit nerve wrecking but when my husband and I sat with Ali Khan to discuss banking options we right away felt comfortable and not pressured to make any decisions on the spot. We really appreciate that he took the time to give us information & answer all of our questions unhurried especially since he was scheduled to be off before we had arrived! Thank you for such a positive experience Mr. Khan.

• A

  Alice Norco
  1

  BEWARE OF THIS BANK! They give out fake $100 bills, the machine steals money, they’ll lie and won’t they take any responsibility. This bank should be closed down... I’ve been a loyal customer to them since 2010 and I’ll be switching over to another bank after they wouldn’t take any responsibility about giving me the fake bill. The machines there has try to steal money from us at least 3 times and I would just go inside instead of putting money in the front but I’m finally done with this bank.

  Response from the owner

  I can understand how frustrating this must have been, Diana. I hope you'll accept my apology for the ATM issues. To ensure I can forward this issue to the appropriate team, please mention your review and username in an email to [email protected] (no account numbers). I look forward to the chance to assist. -Janet, Wells Fargo HL Social

• D

  David Garcia
  1

  Wells Fargo home mortgage and credit card have horrible phone customer service when you call for your mortgage or other credit card services. I had unfortunately had WF for my rental home. Their fees are senseless and if your on the opposite end of the mistake they will not reverse the fee. I paid off an $8000.00 and they still charged me a late fee. Use someone else. You won’t have to go through the WF issues and frustration.

  Response from the owner

  Hello, David. I'm truly sorry you feel this way, and I'd appreciate the chance to address your concerns. Please tell me more about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• j

  jaime kadlub
  1

  Dont bother to try and call the branch they won't answer even though everytime you walk in there there is like 9 people sitting at there desk doing. nothing but watching you walk in so they can greet you .. which is all there good for in customer service .. I had fraud on my account. and was treated like I did something wrong the guy who helped me was totally rude. as a merchant it is horible to bank there. they will make you stand there while they call the entire line next to you before they call yours .. it's happens toy many times for me to count ... DO NOT BANK HERE

• A

  Ayupoff B
  5

  Great service! Super easy! And plenty space to parking!

• J

  Jeff
  1

  The notary here says they aren't allowed to notarize anything but wells fargo documents. Where as the branch near my work says that's wrong I just need to be a wells customer my home branch would rather spend the time telling me no and arguing with me than notarizing one signature

• R

  Rocky Sanchez
  1

  I needed to speak with a banker to get a replacement card and the first thing the moron branch manager asks as he escorts me to the banker is if I need a spanish speaker. Talk about racial profiling... I don't even speak spanish.