Wells Fargo Bank E 3rd St, The Dalles

Wells Fargo Bank Reviews

• A

  Amybaby 39
  5

  I opened a new account at this branch and I was helped by Brenda. She was AMAZING! I took up quite a bit of her time and she helped and answered all my question in a very kind and professional manner. I felt like a valued customer.

  Response from the owner

  It’s wonderful to see that you had such a positive experience with Brenda. Thank you for taking the time to share these kind words. -Nick, Wells Fargo HL Social

• S

  Sooz Snyder
  5

  Hector Hector Hector at The Dalles, OR branch......you were absolutely above a 10 today in customer service 1 Apr 22 helping and getting me accepted for a WF credit card. You were engaging, helpful, totally professional. Thank you.....

  Response from the owner

  I’m glad to read you had such a wonderful experience working with Hector. I've made sure both he and his manager are aware of these kind words. Thanks for the feedback. -Shaun, Wells Fargo HL Social

• R

  Robert Fales
  1

  Horrible customer service. The feckessness is astounding. Was not even able to verify funds in my account for a purchase. Since they closed their local branch there service just keeps getting worse and worse.

  Response from the owner

  This is valuable feedback, Robert. I'm very sorry about the customer service at this branch. Please email me at [email protected] with your full name, phone number, address, and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -AJ, Wells Fargo HL Social

• R

  Roger Block
  5

  Had a Great experience with Dominique on October 30th 2019. Went in for a personal loan, he was very professional and informative. Process was smooth and quick. was approved with check deposited in my account and out the door in under 30 minutes! excellent customer service! I’ve always had a good experience at this bank! Good work guys! 👍🏻👌🏻

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Roger. It’s wonderful to see that you’ve had such a positive experience with Dominique. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• M

  Michelle Shull
  5

  Always a vary helpful group of people especially Hector, man they just help everywhere they can I've read the reviews on the Dalles bank and I must say I've been with them for over 7 years and I've never herd of them being rude never rude to us nor have they ever questioned any check that goes in our bank as long as it's with in the guidelines that every body signed before opening there account ,and believe me I've put some really hard checks to figure out in front of them and they have always made the appropriate phone calls and spent over an hour on some of them figuring them out. Best bank I've ever delt with, 5 stars for sure in my book.

  Response from the owner

  It’s wonderful to see that you’ve had such positive experiences with Hector. Thank you for choosing Wells Fargo. -Janet, Wells Fargo HL Social

• T

  Traci Ashton
  1

  We are from out of town and went in to cash my fiancé’s check through my WF account, something we do all the time where we are from. The tellers were extremely rude and admitted to cashing third party checks “like once a year”, yet wouldn’t cash our $50 check for us.

  Response from the owner

  I’m truly sorry for any inconvenience. Let me look into what happened during your visit. Please email [email protected] with some additional details (no account numbers). Thank you in advance. –Liz, Wells Fargo HL Social

• K

  Kenneth Howell
  1

  I had to close my account with Wells Fargo for too many surprize fee,s that they could not appropriately justify let alone explain. Out of all the many Banks out there to choose from, i,ve only seen one that is worse than this. 2nd Worst Bank Out There.

• K

  Kelly Kramer
  1

  Sold my house Put a Substantial amount Of money in my checking Waited 20 minutes in line ,Wanted to open up a money market savings, they told me i would have to get a appointment as i waited i seen no one at managers desk they called him over to me to tell me to get a appointment, i will move all my money to a different bank I've been with Wells Fargo since the 80s there loss, businesses have to quit using covid as excuse to be lazy.

  Response from the owner

  Hello, Kelly. Thanks for your feedback on this location. I'm very sorry we have not met your expectations, and I'd like to ensure your concerns are addressed. Please send an email to [email protected], and be sure to mention your review, full name, Google username, phone number, and address (no account numbers). I look forward to the chance to assist. Thank you. -Jessica, Wells Fargo HL Social

• L

  Lisa Bennick
  4

  I am more of a Credit Union fan. This is a good bank that has locations all over the US for your banking needs and is useful if you travel.

• b

  belle chocolate
  1

  I hope no one I know ever has to get this bank