Wells Fargo Bank Ridgedale Ave, Morristown

Wells Fargo Bank Reviews

• B

  BELLA RENEE BOUTIQUE LLC
  1

  At this Branch whoever Oscar isWhen I spoke to him today he was very Obnoxious and out of line I simply want to open an accountAnd I've been calling to make an appointment with whoever the banker is in this Banker has been busy for numerous of days while I'm explaining to Oscar what it is I need to do he just over talk me. I will not be open inI will not be open in myI will not be open in my threeI will not be open in my three accountsI will not be open in my three accounts. You just never know who could be bringing you guysThousands of dollars or millions and base on your attitude towards customers you just lost money 💰

  Response from the owner

  I would like to apologize for the treatment you received when visiting this branch. Allow me the opportunity to have this experience thoroughly reviewed and addressed. To get started, mention your review and Google username in an email to [email protected] (no account numbers). I appreciate you taking the time to share this with us, and I look forward to addressing these concerns. -Nick, Wells Fargo HL Social

• M

  Mike LaCerta
  1

  If you do go to this Wells Fargo Branch you must stay away from Seth. I was beyond dissatisfied and could not believe what happened to me. I recently visited this branch at 87 Ridgedale Avenue in Morristown, NJ. To make a long story short, he ran my credit when I had repeatedly (at least 10 times) told him that I did not want him to run my credit because I did not want another inquiry on my credit report. I was already having my credit card upgraded and there was no reason for him to run my credit at all, I explained all of this to him. He told me he was not running my credit and just essentially expediting the upgrade process. I was so thankful that I have the TransUnion app on my phone to monitor my credit or else I would not have known that he DID in fact run my credit without my permission. Because Seth ran my credit without my consent, I am now unable to get a different credit card I was planning to get because there is an additional inquiry showing on my Experian. This man (Seth) does not even know the difference between a soft inquiry and a hard pull in regards to checking/monitoring your credit (soft) or actually running your credit (hard). I cannot believe someone like this actually works at a bank, be careful if you go there!

• z

  zayra paredes
  1

  They have unprofessional staff to serve customers

  Response from the owner

  I’m sorry to see you feel this way, Zayra. Please email me at [email protected] with your full name, phone number, mailing address, Google username and some details about your visit (no account numbers). I also ask that you mention your review on a Wells Fargo location. I look forward to addressing your concerns. -AJ, Wells Fargo HL Social