Wells Fargo Bank W March Ln, Stockton

Wells Fargo Bank Reviews

• T

  Trinity Nguyen
  3

  Hello! I am looking for a " Deposit box service" of Well Fargo Bank. I need to put my money into the deposit box.Is this Well Fargo bank location running the "Deposit box service" for customer open to put money in. Please let me know soon. Thank you!

  Response from the owner

  Thanks for your feedback, Trinity. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees. Please visit https://www.wellsfargo.com/locator/ for up-to-date branch availability and branch phone numbers. If you have any additional questions, please feel free to email us at [email protected] (no account numbers). -AJ, Wells Fargo HL Social

• Y

  Y Y
  1

  I know COVID has been slowing everything down, plus shortage of workers, I totally understand that, But I won’t accept it when you see your friend at work and you decide to have a little chat with them whilst there is a long queue waiting. I’d been waiting for 40 minutes outside in 95 degrees hot weather which I was almost passed out plus 20 minutes inside before I spoke to banker. I told another banker the long queue situation and she basically told me that she doesn’t care how long I’ve been waited even I was almost passed out. Unprofessional, selfish, uncaring and ambitious.

  Response from the owner

  I would like to apologize for the treatment you received when visiting this branch. Allow me the opportunity to have this experience thoroughly reviewed and addressed. To get started, mention your review and Google username in an email to [email protected] (no account numbers). I appreciate you taking the time to share this with us, and I look forward to addressing these concerns. -Nick, Wells Fargo HL Social

• S

  Sayde Beaudry
  1

  My sister and I have been depositing money for my mom for a few months now and have never had a problem until today! The first teller we went to told us we had to have the account number because my mom wasn’t present and my name wasn’t on the card. The second teller we went to has definitely deposited money for us before because we get the same 3 tellers every time and she had the audacity to say she didn’t know if she deposited money for us just because her manager was right behind us and could hear everything. This team is poorly ran and no one is on the same page. I would understand I needed an account number if I was taking a large amount of money out of the account but all i was doing was making a deposit which we do every week.

  Response from the owner

  Thanks so much for your feedback, Sayde. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• H

  Haneef Sabree
  1

  Everytime I have a transaction over 2k they make me wait excessively, longer than any other Wells Fargo, ever heard of a deposit that cleared getting validated on consecutive days? That's how they do business here, I'm black by the way but you probably guessed that..

  Response from the owner

  Hi, Haneef. I’d like to learn more about your concerns. Without sharing any account numbers, please send additional details to [email protected]. I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• G

  Gilberto Vasquez
  4

  In and out quick no waiting time for a straight deposit

  Response from the owner

  Hi, Gilberto. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• E

  Estefani Corona
  5

  Extremely helpful! Especially the banker Fidel! He helped me solve my issue quickly and was nice towards helping me !

  Response from the owner

  Hello, Estefani. It’s wonderful to see that you had such a positive experience with Fidel. Thank you for taking the time to share these kind words! Have a great day.-Nick, Wells Fargo HL Social

• B

  Brenda Mcdonald
  4

  Teller's all very nice. Had to take care of other things so Ashley helped me. She very very good at her job. Very personal with costumers and very helpful to me.

• B

  B K USA,CA
  1

  The most horrible bank in the world and the security guard in the front door today when visit so rude and horrible she ignoring all the customers

  Response from the owner

  This is valuable feedback. I'm very sorry about the customer service at this branch. Please email me at [email protected] with your full name, phone number, address, and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -AJ, Wells Fargo HL Social

• A

  Austin Martinez
  1

  Manger said he didn’t want to assist me because he simply “didn’t want to”. Closing my accounts and switching

  Response from the owner

  Thank you for sharing your experience at this location, Austin. I'm disappointed to hear you were spoken to in this way and would like to address it as quickly as possible. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username (no account numbers). I look forward to hearing from you. -Jessica, Wells Fargo HL Social

• C

  Carlos Angel
  1

  Worst bank just two clearks for lots of people I stayed 40 mins in lane and is always like that

  Response from the owner

  I'm truly sorry you continue to experience long wait times at this location. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Jessica, Wells Fargo HL Social