Wells Fargo Bank Ventura Blvd, Studio City

Wells Fargo Bank Reviews

• D

  D Bishop
  1

  This Bank employees some of the most unknowledgeable business bankers I have ever dealt with. After having a business account with Wells Fargo Bank for over 46 years, we are finally changing Banks- due to one incompetent individual. Gabriel cast a very negative cloud over this particular branch. He would be best suited in a position where he did not have to deal with the public. He never smiles or says hello. His knowledge of banking is very limited. He should be sent back to customer service training, and then re-evaluated, and his future with Wells Fargo Bank needs to be carefully revisited by upper management. Anyone that would park in front of the bank, next to handicap parking, in front of the ATM machines- rather than park in the back of the lot for the convenience of customers, just shows how self-centered this individual is, and doesn't really care about others.

  Response from the owner

  Hi, Mark. I’d like to learn more about your concerns. Without sharing any account numbers, please send additional details to [email protected]. Thank you. -Adam, Wells Fargo HL Social

• s

  space mike
  1

  Change this to closed multiple people have complained for months still you waste people time and won’t change it

  Response from the owner

  I apologize for any inconvenience. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees. Please visit https://www.wellsfargo.com/locator/ for up-to-date branch availability and hours. If you’d like to discuss your concerns further, please feel free to email us at [email protected] (no account numbers). -AJ, Wells Fargo HL Social

• A

  Anand
  5

  I stayed nearly an year in Arch Drive which is close to this Wells Fargo Bank branch. One of the best customer service I have come across till date. They really make you feel at home and ensure that they provide a personal help and attention the moment you enter into their office.

• M

  Miguel
  1

  This branch is close, why it listed as open. A waste of time

  Response from the owner

  I’m truly sorry for any inconvenience, Miguel. I can confirm that this branch is temporarily closed. To confirm the services or business hours for any of our locations, please visit https://www.wellsfargo.com/locator. If you’d like to discuss any concerns, please feel free to email us at [email protected] (no account numbers). -Nick, Wells Fargo HL Social

• R

  Roseline Dike
  5

  Great people and great customer service. Love! Love!! everyone that works there.

• n

  nader ayoub
  1

  Was here this afternoon per one of the staff member was the only branch there system is down for the day !

  Response from the owner

  Please accept my apology for the inconvenience this has caused, Nader. Could you email me at [email protected] with your username and more details about your visit? Please remember to mention you posted a review on a Wells Fargo location so I can forward this matter appropriately. For your security, I ask that you refrain from sharing account numbers. Thanks so much. -AJ, Wells Fargo HL Social

• Y

  Yolanda Salazar
  4

  Parking is always a problem but location is convenient. Friendly staff