Wells Fargo Bank Georges Rd, North Brunswick Township

Wells Fargo Bank Reviews

• J

  Jennifer F.
  1

  Just went to the bank today to create a joint account, I brought in my mom and father. My mom had to take a day off work and she did this because last time she went to the bank they TOLD HER they no longer are scheduling appointments. So we go in and we are told we need to schedule an appointment. Great so now my moms availability time is not the best so now we have to wait longer for this account to be set up due to them giving us untrue information.

  Response from the owner

  Hello, Jennifer. This is not the customer experience we strive for, and I hope you'll accept my sincere apology. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• S

  Sara Bakes
  1

  Unprofessional rude manager she does not know how to talk to customers and also knows what she is doing. Mr Singh is the only person in that branch that has it together very professional and kind .The bank needs a professional manager to bring customer service up

  Response from the owner

  Thank you for taking the time to detail your experience. To ensure I’m able to look into this matter and forward your feedback appropriately, please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

• S

  Sai Rodriguez
  1

  Horrible banking experience. Waiting time is i credible every time you need to speak to a representative. Went to report a lost debit card and had to walk out after waiting about 20 minutes and others who were ahead of me hadn’t been called on yet. Ended up going to another branch on Rout 130 (very nice people and efficient btw) and just closed my account.

• R

  Racer5351
  1

  Note: This review is for the one on rt130 by shoprite not this branch. Constantly noticed money being taken out of my account and being transferred into accounts I did not authorize or even have any knowledge of. Lost 70 dollars that I know of in this manner. Then recently my father made a deposit of which 500 dollars of that deposit was stolen. The bank says my father must have bumped into someone in the parking lot by mistake and lost the money. We will be closing all our accounts in this establishment.

• D

  Doge
  1

  Goodness gracious, the bank tellers are incompetent. How do you screw up a simple deposit? Now I have to cross my fingers and hope my shiny stars that they will right their wrongs.

• W

  Wow Bill
  1

  Stood around for 5 minutes, while 3 tellers continued talking amongst themselves and blatantly disregarded me !! Did not want to help me... so I wound up going to ATM for service... Shameful !!

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your wait time and customer service concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• g

  gil moses
  1

  Untrustworthy, scam artists pushing to open accounts w o telling you the details then hit you with fees. Disgusted by Wells Fargo customer service.

• K

  Kevin Michener
  1

  All the males bankers are rude, dismissive and not respectful of your time. One star because the female staff is friendly

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Shaun, Wells Fargo HL Social

• C

  Cathryn Potter
  1

  Big bank. Very happy to have your money. Not able to let you use a restroom. Go to a more community and family oriented location!

• W

  William Clinton
  5

  Simple,,very very good customer service,,no one other branch like this one...

  Response from the owner

  Thank you for taking the time to leave a review, William. It’s wonderful to see that you’ve had an excellent experience with working with our team members at this location. Have a great rest of your day! -Jessica, Wells Fargo HL Social