Wells Fargo Bank W 18th St, Merced

Wells Fargo Bank Reviews

• R

  Ricky Salas
  4

  I was invited to a have drinks for a birthday celebration. Moe, the bartender was great. We were there early on a Sat., just a handfull of people were there. It was a good place to sit and have a, Black & Tan and a few shots of Jameson.

• A

  Adam “Exodus” Thao
  5

  First time here, Got here right before they opened, there was like 20 people in line I was really hesitant on going in because might be a long wait. But decided to stay anyways. Got in line and hoped for the best. To my surprise I was in and out in less than 10 minutes. I commend the staff. Great job!!

  Response from the owner

  I’m glad to hear your experience at this banking branch has been positive, Adam. We appreciate your feedback. -AJ, Wells Fargo HL Social

• S

  Sirvan Moloud
  1

  The assistant she stay at number 4 at 02/07/2022 date it’s so rude and she doesn’t know how can be talking to customers at 11:25 am west Pacific time

  Response from the owner

  I'm sorry we didn't provide the customer experience you expect from us. I’d like to learn more about your visit. Please email [email protected] mentioning your review and your Google username so I can keep an eye out for your message (no account numbers). Thanks in advance. -Shaun, Wells Fargo HL Social

• M

  Maria Morales
  1

  They close before five why they set a closing time if they are not going to close at that time

  Response from the owner

  Hello, Maria. I'm very disappointed to hear this location closed for the day without assisting you first. I hope you'll accept my apology and allow me to look into what happened. Please send me an email at [email protected], and be sure to mention your review and Google username (no account numbers). I'll begin looking into this as soon as I receive your email. Thanks so much. -AJ, Wells Fargo HL Social

• M

  Mr. Hunjan
  1

  Nobody wants to pick up calls tried so many times. For appointment. Horrible

  Response from the owner

  Hi there. I'm sorry you've had a difficult experience trying to reach this branch over the phone. To ensure I can forward your concerns to the appropriate team, please mention your review, full name, phone number, address, and the reason for your call in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• E

  Eric Rose
  1

  I have been with Wells Fargo for a long time! I hold several accounts both business and personal, even use them for my Credit Card Processing and I can tell you they have never once done anything to support me or my business after all these years. Their interest rates are astronomical compared to other financing options. They’ve made several banking errors over the years that have cost me money and frustration with never nothing more then an apology letter. They charge to deposit cash, they charge to have my accounts, they have long waits, and different tellers/managers every year. There is not one positive thing I can say about this company or branch. Recently a 10-day hold on a Cashiers Check when I’ve NEVER had any issues such as NSF etc. is the final straw for me!

  Response from the owner

  Hello, Eric. I'm very sorry to read your review, and it's important that your concerns are addressed. Please email me at [email protected] with your Google username, full name, phone number, and address (no account numbers). Be sure to mention your review on a Wells Fargo location as well. Thank you. -Shannon, Wells Fargo HL Social

• M

  Mike Smith
  4

  I have been banking with Wells Fargo since 2010. I have no problems with their service. At times the outside ATM machines will not work so to remedy for that situation the bank has two ATM machines inside of the bank. The wait times inside of the bank can be long especially on pay days but you can get what you need from this bank if it is a loan or a mortgage.

  Response from the owner

  Thank you for your thoughtful review on this location, Michael. I apologize for the unreliable ATM service and long wait times at this location. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Nick, Wells Fargo HL Social

• S

  Stephanie Butticci
  1

  Horrible HORRIBLE customer service and this appointment system is ridiculous. They expect elderly customers to stand out in the heat JUST to make an appointment.

  Response from the owner

  Thanks so much for your feedback, Stephanie. I truly apologize for the customer service you experienced at this branch and would like to review what happened in detail. Please email me at [email protected] with your full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to trying to help. -AJ, Wells Fargo HL Social

• B

  BT Trucking
  1

  Slow Slow Slow Slow. 45 minutes with only one teller. Wells Fargo does not want the little business. Time to change bank's

  Response from the owner

  This is valuable feedback. I'm very sorry about the slow customer service at this branch. Please email me at [email protected] with your Google username and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -AJ, Wells Fargo HL Social

• M

  MARIO E OJEDAMILLA
  5

  I use the atm wasn't that busy was fast

  Response from the owner

  Hi, Mario. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social