Wells Fargo Bank Business Park Blvd, Champlin

Wells Fargo Bank Reviews

• L

  Luz Kessler
  5

  I am not quite sure why people seem to have so much trouble with Wells Fargo. When I first began banking in Minnesota, I started at Eastern Heights Bank in St. Paul, which became Norwest Bank, which is now Wells Fargo. Wells Fargo may be big, but one of the things I really like about it is that the people still treat you well and they care. They are kind, considerate, and while the bankers now work by appointment, tellers are always there. If you need a notary? Call your bank ahead of time. There's usually more than one notary at each bank I've ever visited. So, really, I may not have come to be a WF customer the traditional way, but I am most certainly happy with my bank and the way my business is handled. PS. Thanks to the pandemic, you're likely to find the lobby closed at any WF, which was my experience recently. As such, if your bank card loses the chip/stops working (as mine did!), be sure to call the 800 line right away for a replacement, otherwise, you'll be working with cash only for a while.

  Response from the owner

  Thanks so much for the review and feedback, Luz. I’m happy to hear you feel this way and we appreciate your continued business. -Nick, Wells Fargo HL Social

• m

  marissa inbody
  1

  Always something broken or cant do something they could do before and trash customer service. Today is the day i am done with wells fargo!

  Response from the owner

  I’d like to know what happened to make you feel this way, Marissa. At your convenience, send an email to [email protected] with some additional details about your experience (no account numbers), and I’ll do my best to address your concerns. Please include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• M

  Matt
  1

  High employee turnover so don’t expect any sort of long standing relationship with a banker here. They never answer their phone and service is always extremely slow when inside the branch building.

  Response from the owner

  Thank you for your detailed review, Matt. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• j

  jonathan cloutier
  2

  They do not answer the phone number posted after several attempts. I shouldn't have to go through the drive through to set up an appointment.

  Response from the owner

  This is not the customer experience we strive for, Jonathan, and I’d like to take a closer look into what happened. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• A

  Amanda LawsonDavis
  1

  This location has no availability for their consumers. It is just horrible, no one works the drive thru, what is wrong with this company.

  Response from the owner

  This is not the customer experience we strive for, and I’d like to take a closer look into what happened. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username, and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• B

  Breanna Sturgeleski (Beauty Reform)
  1

  I have been calling for months with a question and nobody answers. Yes. I know I can go in, but I also believe somebody can answer the phone. I'm not quite sure why they even have one.

  Response from the owner

  I'm very sorry to learn about your experience attempting to reach this branch over the phone. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks so much. -Shaun, Wells Fargo HL Social

• R

  Rocci Berrini
  2

  I think being part of a national Bank you should have access to go inside your bank location. This place never lets people inside and I find that very inconvenient. I’m assuming the reply from this company will have information on how to make an appointment, I just like being able to walk in somewhere.

  Response from the owner

  I'm sorry you haven't been able to reach this branch over the phone for the notary appointment, Rocci. To ensure I can forward your concerns appropriately, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to hearing from you. -Janet, Wells Fargo HL Social

• M

  Michael Bolin
  2

  The last few times I drove through for cash. Sign said out of cash. Is this going to continue?

  Response from the owner

  Thanks so much for your feedback, Michael. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• G

  Genell Renshaw
  5

  We used to go to the Wells in Maple Grove but after a unfortunate teller incident (they did call to apologize but damage done sort of thing) we started using this location. I have to say this Wells Fargo branch has to be one of the best I've ever used and I've been a Wells customer for over a decade. Staff is friendly, service is fast, things are kept clean, no forced up selling techniques and convenient location. Hopefully they will keep doing what they are doing. :D

• S

  Stephanie Skjod
  5

  This was by far the best Wells Fargo I’ve experienced. The staff was very friendly and prompt. The way the employees handled themselves was refreshing - i can tell the managers have things under control. I’ll be making this my primary location going forward.